Search found 2 matches

by Siska
Sun Aug 11, 2019 11:52 am
Forum: Tickets Discussion
Topic: Missing a STEP ticket and pass in the UPS envelope
Replies: 2
Views: 2177

Re: Missing a STEP ticket and pass in the UPS envelope

Everything is sorted out. UPS notification came in. The 2nd ticket and vehicle pass will be arriving on Monday. BM Support said because STEP tickets come from different sellers occasionally come in two shipments. I wish they made it clear at the beginning to avoid everyone panicking
by Siska
Fri Aug 02, 2019 10:35 pm
Forum: Tickets Discussion
Topic: Missing a STEP ticket and pass in the UPS envelope
Replies: 2
Views: 2177

Missing a STEP ticket and pass in the UPS envelope

I purchased 2 tickets and 1 vehicle pass through STEP. Lyte took the payment and sent the confirmation ID. Today, the UPS 2nd Day arrived, but only 1 ticket in the envelope. What happened? Where are the other ticket and the vehicle pass? Sent an email to both Lyte and Burning Man ticket support. Thi...

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