I received an email on Friday July 20, 2012 that my tickets shipped. You can imagine that as June rolled by and I was like, hey, shouldn't I have my tickets by now, so I worriedly thought they were still going to Will Call. Anyway, apparently not. It's been a long, strange journey "winning" the pre-...

The duder who hugged me long and hard... and then invited me into his sex swing. Then was annoyed when I said no thanks. It's nice to be nominated, but you have to be ok when I say no thanks. And it wouldn't kill you to wear some deodorant especially when you engage people in your extra long hugs. I...

We were sitting around there. For the most part, the vast majority of people were quiet but the jackasses on that scissor lift kept on screaming "Yeah bitch!" every five minutes. If you're gonna heckle, at least be creative and witty or something. When the burn was over, they were trying to get peo...

Hey Doc Pyro, thanks again for arranging this. We LOVED the Sands last year in 2011. So comfortable and reasonably priced. I started talking to staff and following the Sands on twitter. They have good deals for Tahoe skiing: shuttle buses, rentals, discounts, pretty much everything. In case anyone i...

I've arrived early-on for a couple of years, but once I arrived at the height of arrivals and waited plenty long in the entry line up. One thing that you must be prepared for is NO POTTIES IN THE LINE UP - not at least until you're real close to the gates. The last potty before the event is at the c...

All is good, all is well. The issue is RESOLVED. I think the best place to get a response was when I left messages here every couple of days: http://tickets2.burningman.com/support.php?ref=[i]yourhelpref#[/i]. After my last message to that place I had a call back within about 20 minutes. They are fu...

It would just be nice to get it resolved before the main ticket sales happen. I imagine with the pre-sale there aren't too many problems to fix, but that with the main sale, due to larger sales volumes, there will be many, many more service requests to deal with. Some folks have said, don't worry yo...

Thanks for the fee info! Still calling InTicketing, still not getting any response. I have tried everything to get this request serviced: calling InTicketing, emailing partiserv and also using this form [http://tickets2.burningman.com/support.php?ref=[u]yourhelpref#[/u]]. The only responses I'm gett...

I'm still backing-and-forthing with InTicketing about this matter. I've been promised calls and emails returned within 1 business day (or by a certain date) but this hasn't been the case so far. I'm still waiting to get a call back, meanwhile, I call and leave a message every day. In addition to the...

What's 'Participant Services'?
Is this just the links to ask for service in your ticket confirmation email?
Thanks.

InTicketing called me back about an hour after leaving my second message. After a brief discussion the customer service rep said she cannot mail me my tickets. I said, I understand you cannot mail them NOW, I only want the delivery method changed from WILL CALL to "mail them to me". There was some c...

Have left second message with InTicketing and again was asked by their phone system to leave a message and "someone will get back to me within one business day".

Documenting my status. It's been several business days since I registered for service with InTicketing. No one has contacted me.

Thanks, I've done all my careful reading. In fact I cannot fix my issue online. At least, the ticket owner (me) cannot self-serve this change request. To change WILL CALL to shipped tickets I can do only these things: Call InTicketing and/or fill out a form for a support request. I didn't pick WILL ...

Status on my tickets that are mistakenly WILL CALL (when I requested that they be mailed to me): I have left a support request here: http://tickets2.burningman.com/support.php?id_sup_top=440 It has been almost a full business day, so I have also called inTicketing 1-866-55-Tickets Where I was asked ...

Please post if you "won" in the Pre-Sale but
- you picked a shipping option other than WILL CALL and your tickets are WILL CALL
- you ordered a certain number of tickets but were awarded fewer (or more)
- something else funky about your registeration and "win"

I "won" the lottery, and have two tickets (at least, I have been charged for two) but my shipping statement says WILL CALL, which I did not pick. I have a service request into ticketing... I know know know I did not pick WILL CALL.

TOTALLY GET IT NOW. Thanks all... thank goodness for eplaya.

Hi, I got the JRS today and saw this: "[you're eligible for 2 tickets in the Main Sale...] at the highest pricing tier (e.g. you'll be eligible for the draws at all pricing tiers)." I guess I don't understand the tiers. How are you at the highest pricing tier but eligible for the draws at all pricin...

Anyone know what will happen tier-wise if I don't "win" in the Pre-Sale? What tier will I go to? The "winners" for the Pre-Sale get drawn Dec 19 (or before). I know that I will be shunted to the next draw if I do not get charged for tickets next week. But when registering for the Pre-Sale I was not ...

Thank you for arranging this - Love, Betty