Search found 5 matches

by Toro
Fri Aug 24, 2012 9:05 am
Forum: 2012 Tickets Discussion
Topic: Ticket hasn't arrived, support hasn't responded... terrified
Replies: 15
Views: 8792

Re: Ticket hasn't arrived, support hasn't responded... terri

Update for anybody emotionally invested (hah): I got a call last night from the subsidiary ticketing company that helps with Burning Man (?). Basically, if you call the ticketing line (415-TO-FLAME) and listen to their 'out of office' message, they drop another phone number that you can call, which ...
by Toro
Thu Aug 23, 2012 10:00 am
Forum: 2012 Tickets Discussion
Topic: Ticket hasn't arrived, support hasn't responded... terrified
Replies: 15
Views: 8792

Re: Ticket hasn't arrived, support hasn't responded... terri

I submitted the online support request ticket weeks ago.
by Toro
Thu Aug 23, 2012 9:48 am
Forum: 2012 Tickets Discussion
Topic: Ticket hasn't arrived, support hasn't responded... terrified
Replies: 15
Views: 8792

Re: Ticket hasn't arrived, support hasn't responded... terri

No, no... I bought them from Burning Man. The tracking information says they left LA on the 22nd and hasn't updated since. If you look at the Ticket FAQ and go to the 'My ticket hasn't arrived yet' drop down, they briefly discuss an option to buy $500 tickets at will call and have the issue resolved...
by Toro
Thu Aug 23, 2012 8:57 am
Forum: 2012 Tickets Discussion
Topic: Ticket hasn't arrived, support hasn't responded... terrified
Replies: 15
Views: 8792

Ticket hasn't arrived, support hasn't responded... terrified

So I kinda feel high and dry here (and not in the lovely, I'm-on-the-playa sort of way). I got two tickets and I got the shipping confirmation way back on July 19. The tracking info has nothing on them since they left LA on the 22nd, and I've checked my post office and everything - no tickets. I sub...

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