Unfortunately, since the problem happened on a Saturday, and the link expires after 72 hours (so today), there was no one around to respond to my questions quickly. I'm still waiting to hear, though I also emailed the fraud department about a fraudulent craigslist ticket scam I almost got sucked int...

I just found this board, here's a little information for you: Timestamp for signing up for STEP: 12:09, February 28. Got my STEP email: June 2, 10 pm. Boyfriend's timestamp for STEP (we knew we couldn't afford two tickets at once so signed up separately) : 12:35, February 28. Got his STEP email: Jun...