Ticket support got back to me. Lulu and Ticket Support are the greatest, everything turned out fine. Yay!!!!!

Does anyone know if there is a contact number for ticket support?? Would rather call then email.

Can you just transfer the tickets back to my boyfriends name ??

Thanks for the advice. Has anyone else been in this situation? Is there a chance that ticket support will still give us the tickets?

My boyfriend and I both were offered 2 tickets each through STEP. I purchased mine using my credit card. When it came to my boyfriend buying his tickets we didn't have enough credit so I offered mine. Dumb right? Had no idea you couldn't use a credit card twice to purchase tickets an even on the bur...