I asked them that question, but from all the communications from the office, it sounds like it's just a void/cancel option, not replace/refund...

Has anyone hear otherwise, based on experience?

I contacted [email protected] and was told that they can void/cancel the tickets, but not refund them... bummer. not even about the money...

Today was probably the most difficult day of my life, or at least for as long as I can remember. I lost my 2 tickets along with a vehicle pass... I have a suspicion that it was picked up by someone else at a public place (a coffee shop). The tickets were not in the envelope, so there is no contact i...

Hello, everyone. I was advised to direct my attention to this thread, and there is so much useful information here, just knowing that this community service helps so many people on the Playa is great :) What I'm looking for is a trike (a three wheeler) to ride on the Playa next year (my first burn, ...

Firstly, thank you for welcoming me to ePlaya :) I'm looking forward to exchanging ideas and general chitchat throughout the year until and after the next Burn! My heart and mind are set on going, I only hope my body will hold up. Secondly, just a little comment regarding "being good to others befor...

Hello, everyone! My name is DimaSilk, sending a big hello from Brooklyn, NY. I'm planning to go to Burning Man first time next year, in 2015. This year was the year of turmoil for me personally, health-wise, and I've come to a realization that life, is, in fact, short, and should be cherished, and I...