One last thing (as I'm finally typing from a desktop computer)! Is the username and password I use to access the Eplaya forums here the same account I'd use to log-in and see the low income ticket application? Its not letting me in still and I know I entered it right because I had to use the same 1...

Is it an online exclusive or can I print it off?

I cannot access the actual application or page for the application to save my life right now despite having the username and password perfectly right. Is it the fact that I'm on smartphone right now on the default browser and not a desktop computer?