Box Truck Renters - Check Your Invoice

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Drawingablank
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Box Truck Renters - Check Your Invoice

Post by Drawingablank » Wed Sep 12, 2018 10:29 am

Without mentioning names, I am having an issue with a burner friendly truck rental place that used to be on Gentry Way and has now moved to Kietzke Ln. so you will know if this may affect you.

I used them happily for 6 years so I really hope this is just an error, but be aware that I was billed double their posted cleaning fee of 200.00 I had to dash to the airport so didn't notice this until I arrived home. After 10 days of calling I finally had someone answer the phone, and was told that "corporate" adds the other surprise 200.00

Upon calling corporate, I was told by a supervisor that they add no such thing and they tried repeatedly to contact the rental location with no success. Eventually the supervisor at corporate suggested that I dispute the charges with my credit card company.

Just wanted to throw this out there so you all can check your rental bills. I hope this is just one big error but if there is a pattern of this happening then perhaps they are no longer burner friendly.
Savannah: I don't know what it is, but no thread here escapes alive. You'll get 1 or 2 real answers at minimum, occasionally 10 or 12, and then we flog it until it's unrecognizable and you can't get your deposit back.

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Savannah
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Re: Box Truck Renters - Check Your Invoice

Post by Savannah » Wed Sep 12, 2018 1:20 pm

Yikes! . . . Thank you for sharing that tale. :shock: I had often considered renting a box truck from that location if I were to ever do the whole fly + drive option.

And I trust you'll definitely dispute the charges . . . ? Let us know how it goes.

I would like to see if that happens to anyone else. Sounds like some first-class opportunism.
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Drawingablank
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Re: Box Truck Renters - Check Your Invoice

Post by Drawingablank » Wed Sep 12, 2018 1:28 pm

Savannah wrote:
Wed Sep 12, 2018 1:20 pm
I would like to see if that happens to anyone else. Sounds like some first-class opportunism.
Well it may very well be opportunism, but for now I'd like to give them the benefit of the doubt unless others weigh in with a similar issue. They have always been very good to us in the past, but it may be something as simple as the new manager making an error - time will tell.
Savannah: I don't know what it is, but no thread here escapes alive. You'll get 1 or 2 real answers at minimum, occasionally 10 or 12, and then we flog it until it's unrecognizable and you can't get your deposit back.

Yet Another Crappy Birgin Guide

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Savannah
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Re: Box Truck Renters - Check Your Invoice

Post by Savannah » Wed Sep 12, 2018 1:34 pm

Yeah--I do hope it's just an error.
*** 2018 Survival Guide ***

"I must've lost it when I was twerking at the trash fence." -- BBadger

"Snark away, ePlaya, you magnificent bastards." -- McStrangle

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