HELP NEEDED!

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waxy
Posts: 2
Joined: Fri Jun 22, 2012 7:21 am
Burning Since: 2012

HELP NEEDED!

Postby waxy » Fri Jun 22, 2012 7:39 am

Hi all,

Wondering if someone can help me out here.
I need to change the shipping address of my ticket.
I go on the website as instructed in the FAQ http://tickets2.burningman.com/shipto
I enter my email and ticket # to get access.
I enter my new shipping details and it tells me that the shipping address has been updated with the new details.

So far so good, however, when i log back in to check the new address it is still the same one as before!
I've tried several times to change it but nothing seems to happen!

Can someone please explain to me what I'm doing wrong?
Highly frustrating as I know the tickets are about to ship any day now!
The thought of my tickets ending up in the wrong place is freaking me out.

Any help much appreciated.

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theCryptofishist
Posts: 40300
Joined: Mon Feb 23, 2004 9:28 am
Burning Since: 2017
Location: In Exile

Re: HELP NEEDED!

Postby theCryptofishist » Fri Jun 22, 2012 9:50 am

Sorry, according to Trilobyte, the time to change addresses on tickets is past. I hope you have enough credit with whoever lives there now to not have an issue picking this up. Or you can go to the post office and have your mail held. Then pick it up from there. Or have it forwarded.
The Lady with a Lamprey

"The powerful are exploiting people, art and ideas, and this leads to us plebes debating how to best ration ice.
Man, no wonder they always win....." Lonesomebri

waxy
Posts: 2
Joined: Fri Jun 22, 2012 7:21 am
Burning Since: 2012

Re: HELP NEEDED!

Postby waxy » Fri Jun 22, 2012 10:30 am

Ok, thanks!

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Isotopia
Posts: 2848
Joined: Fri Sep 05, 2003 11:26 am

Re: HELP NEEDED!

Postby Isotopia » Sun Jun 24, 2012 10:50 pm

Did you try putting in a post office change of address card?

Because if you didn't....


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