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Ticket Provider Change

Posted: Wed Jan 08, 2014 6:28 pm
by trilobyte
Because of the delays in getting today's JRS out the door, this article on Mashable has been posted before you got to read it for yourself in the ticket announcement. Burning Man is changing ticketing providers for 2014 tickets - partnering with Ticketfly to handle tickets for this year's event.

I don't want to get into bashing on InTicketing too much (they're good people doing a difficult and thankless job), but longtime burners can certainly attest to some of the challenges and struggles that we've had over the years. I'm cautiously optimistic, and though I think there's no way to avoid servers from responding slowly when they're getting hammered with tens of thousands of simultaneous requests - I'm hopeful that we can avoid some of the bigger headaches.

Re: Ticket Provider Change

Posted: Wed Jan 08, 2014 7:49 pm
by theCryptofishist
It's been over an hour, and InTicketing hasn't been bashed! Oh well, it would only be a rehash of so many ticket threads.
(I don't have a dog in this fight, so don't take this post as trying to stir up trouble.)

Re: Ticket Provider Change

Posted: Wed Jan 08, 2014 8:32 pm
by BoyScoutGirl
What surprised me the most of all was the decision to go back to "first-come, first-served" rather than the lottery system. I felt the lottery greatly reduced stress for me, but then I was a "winner."

I guess Ticketfly convinced the BMORG they've got the chops to handle the incoming flood of would-be 2014 burners. Perhaps this influenced the decision not to do a lottery? </rampant speculation>

Re: Ticket Provider Change

Posted: Wed Jan 08, 2014 8:51 pm
by theCryptofishist
They didn't do a lottery last year, either. I thought that was a dumb decision, one time I was in favor of an autocratic saying "We will do this this way." I was able to buy a ticket last year, but it was a good thing that I had a day off.

Re: Ticket Provider Change

Posted: Wed Jan 08, 2014 9:03 pm
by BoyScoutGirl
theCryptofishist wrote:They didn't do a lottery last year, either.
D'oh! You're absolutely right. I was late to the game last year and forgot this. :oops:

Re: Ticket Provider Change

Posted: Wed Jan 08, 2014 9:45 pm
by kiss-o-matic
BoyScoutGirl wrote: I guess Ticketfly convinced the BMORG they've got the chops to handle the incoming flood of would-be 2014 burners. Perhaps this influenced the decision not to do a lottery? </rampant speculation>
Well, I'm sure the population here will be up to the task of crucifying them if they don't. ;)

Re: Ticket Provider Change

Posted: Thu Jan 09, 2014 8:25 am
by CapSmashy
Well... is certainly can not be any worse. :mrgreen:

Re: Ticket Provider Change

Posted: Fri Jan 10, 2014 12:07 pm
by vargaso
Hallelujah! That is all.

Re: Ticket Provider Change

Posted: Thu Jan 16, 2014 5:17 pm
by angryeunuch
Does the provider change mean the system won't go down the second tickets go online, or will we still need to clear our schedules to land a ticket?

Re: Ticket Provider Change

Posted: Thu Jan 16, 2014 5:30 pm
by trilobyte
A high demand event going on sale is always cause for servers to get crushed - even the biggest ticket providers in the world have a hard time keeping up when a popular event goes on sale. I feel pretty confident that Ticketfly will do great things, but I also expect that it will be mayhem when tickets go on sale.

Re: Ticket Provider Change

Posted: Thu Jan 16, 2014 8:29 pm
by Canoe
CapSmashy wrote:Well... is certainly can not be any worse.
shhhhhhhh
don't challenge them...

Re: Ticket Provider Change

Posted: Thu Jan 16, 2014 8:38 pm
by TT120
Heh. I kinda feel sorry for their IT guys. They're gonna get POUNDED on the 26th.

We'll see if they got the cajones to handle the ticket slaughter..... :mrgreen: