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Problems registering for OMG

Posted: Thu Jul 31, 2014 5:20 pm
by ufront
I bought a ticket through the STEP program in January, but all car passes were sold. The site won't let me register for the OMG sale to get a vehicle pass because I got a ticket in January: "ERROR: You are not eligible to register for the OMG Sale. A code assigned to you was already used to buy tickets in a previous sale."

To me that's a problem with ticketing, and it seems like a fixable problem I recommend considering for next year.

I'm a Burner since '95 and a little perturbed about the additional level of complexity getting to BM this year, especially as I'm managing transportation for an out of state Burner.

Re: Problems registering for OMG

Posted: Thu Jul 31, 2014 5:31 pm
by GreyCoyote
Contact ticketing directly and squawk. They should be able and willing to make this happen for you.

FWIW, my theory is they cant sell you a ticket for $380 and then deny you entry because you dont have a $40 vehicle pass. The BMorg would have a hard time defending that position legally.

Contact them. Make a minor fuss. See what they do. Report back. Burn well! :mrgreen:

Re: Problems registering for OMG

Posted: Thu Jul 31, 2014 5:49 pm
by TT120
There is a link on your profile page for just buying a vehicle pass. It seems to work for me although I didn't actually go all the way through it because I already have a pass and ticket.

EDIT: I actually just did it and it works. I already bought a ticket and pass in the main sale so I had a burner profile page already set up. I just went there and clicked the link to just buy a vehicle pass in the OMG sale and completed the form. It looks like this and is right about in the middle of the page.
Already have a ticket but just need a Vehicle Pass? Click here.
This is what I got:
OMG Sale access: Vehicle Pass ONLY
Yay, success! You will receive an email from [email protected] within 24 hours which will contain your unique link to access the OMG Sale to buy a Vehicle Pass. This information will not be reflected in your Burner Profile. The OMG Sale begins at 12pm (noon) PDT, Wednesday August 6, and is first-come, first-served. Your link will not be active until then.

Re: Problems registering for OMG

Posted: Thu Jul 31, 2014 5:54 pm
by Lonesomebri
On the profiles page, the first link offered from the top is for vehicle passes only. Did you click that link?

http://profiles.burningman.com/
"Welcome to the registration page for the Burning Man 2014 OMG! Ticket Sale.
To register for any of our ticket sales you need to have a completed Burner Profile.
Already have a ticket but just need a Vehicle Pass? Click here."
https://www.surveygizmo.com/s3/1747804/ ... ntake-Form

Re: Problems registering for OMG

Posted: Thu Jul 31, 2014 5:56 pm
by ufront
Thanks for the help! I didn't see that link.

Re: Problems registering for OMG

Posted: Thu Jul 31, 2014 6:10 pm
by Lonesomebri
VICTORY