Splitting up a will call order.

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pfeles
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Splitting up a will call order.

Postby pfeles » Fri Aug 01, 2014 4:52 pm

We have two tickets and a vehicle pass on my name. I will arrive on Sunday, 24th Aug, my parents, who will use the second and the vehicle pass on Friday, 29th.
How can I split the order, and change the name for the second ticket?

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Savannah
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Re: Splitting up a will call order.

Postby Savannah » Fri Aug 01, 2014 4:54 pm

If multiple people need to pick up tickets on the same order and they are not arriving together, the order must be under the person arriving to Burning Man first. After that person picks up the tickets from the Box Office, they can then put any remaining tickets under separate names at Will Call. Ticket orders cannot be separated until they are picked up at Will Call (at the Box Office at the front gate of Burning Man).

https://ticketsupport.burningman.com/cu ... l-tickets-


Does one of them already have a physical ticket; is that why they only need 1 ticket at Will Call?
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Re: Splitting up a will call order.

Postby oly14 » Fri Aug 01, 2014 4:55 pm


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Jovankat
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Re: Splitting up a will call order.

Postby Jovankat » Fri Aug 01, 2014 9:30 pm

From the link above..

If multiple people need to pick up tickets on the same order and they are not arriving together, the order must be under the person arriving to Burning Man first. After that person picks up the tickets from the Box Office, they can then put any remaining tickets under separate names at Will Call. Ticket orders cannot be separated until they are picked up at Will Call (at the Box Office at the front gate of Burning Man).


S you can deal with it when you pick you ticket up no problem.


Or what I think Savannah might be hinting at; if one of them has a physical ticket in hand they could give it to you, you could transfer the whole Will Call order in to one of their names, you could cruise through without needing to stop at Will call and they could pick up both the tickets for themselves since one of them is going to have to wait in line anyway.

Personally I'd go with the former option because it doesn't involve ticket support doing anything and they're clearly swamped right now but that's up to you.

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pfeles
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Re: Splitting up a will call order.

Postby pfeles » Sat Aug 02, 2014 6:31 am

Thank for Your answers, we have two will call, and one hard tickets.
With Your informations it will be easy.

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Re: Splitting up a will call order.

Postby pink » Sun Aug 03, 2014 7:03 pm

Saw your posts in the tickets wanted thread. Hey, I'm happy to see you got all the tickets you were looking for, and your parents are going to burn! Yay!
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Re: Splitting up a will call order.

Postby mdmf007 » Thu Jun 16, 2016 9:53 pm

What Savannah Said ^ I have done this every year since it started selling out. You can even turn in hard tickets for them to disseminate to someone coming in later. Its right there in the fine print..

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Re: Splitting up a will call order.

Postby AntiM » Fri Jun 17, 2016 5:45 am

Two year old discussion .... I fall for these too.
http://burningman.org/timeline/

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