I am 4 days into waiting for a response as to the status of my tickets that have not yet been not received. Checked with USPS just to be sure and they do not have them. I have my purchase receipt. Can anyone offer a suggestion?Are others waiting this long to be contacted?
Want to talk about tickets? You've come to the right place
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- Site Admin
- Posts: 16578
- Joined: Tue Mar 02, 2004 10:54 pm
- Burning Since: 2004
- Camp Name: Eridu Society
- Location: San Francisco
ePlaya is not the Burning Man ticketing support department. If you need help, see this post and follow those instructions. If you haven't gotten a response after several days, log into your email provider's web site and check your spam filter (even Yahoo and Google have been jerks lately), then send a follow-up email to email@example.com. This part is important - be sure to include the support ticket # that you got from the automated message when you first wrote them.