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Help! Last minute ticket dilemma
Posted: Wed Aug 20, 2014 7:34 am
by Madgirl
So here's the story...I purchased two tickets which were delivered to me no problem. I then mailed one of those tickets to a campmate in Australia, but it appears that it is not going to arrive before he leaves the country. It should have been there by now but USPS tracking has shown it sitting in LA since the 9th. I called Ticketfly and they said that because the tickets were originally delivered correctly they cannot reissue the order to will call. Is there anything I can do to help him out or is he completely out of luck?
Re: Help! Last minute ticket dilemma
Posted: Wed Aug 20, 2014 7:47 am
by Sham
Wow! A lost ticket is a lost ticket. Maybe the person receiving it can send it rush mail back to the states. If there is insurance on the package, you may be able to collect on that.
This falls under the category of someone local either losing or misplacing their ticket. It has an inherent value and it's just not there to use. I would probably suggest trying to buy another one at this point and eating the loss.
I am sorry to hear about this terrible scenario. Good luck with it.
Re: Help! Last minute ticket dilemma
Posted: Wed Aug 20, 2014 10:23 am
by pink
You need to retrieve it from USPS. But this is an issue with USPS, not Ticketfly. So contact & bitch at them. Others on the board have had success by contacting them.
Re: Help! Last minute ticket dilemma
Posted: Wed Aug 20, 2014 11:50 am
by Madgirl
I can't retrieve it because they don't know where it is

Spoke to USPS earlier and was told that it cleared US customs on the 10th, but there's no record of it being received on the other end. Opened an inquiry but that could take several weeks to resolve. We'll have to try and figure something else out but I feel like a really terrible person for screwing up my campmate's burn

Re: Help! Last minute ticket dilemma
Posted: Wed Aug 20, 2014 11:57 am
by theCryptofishist
NTS: Next year (if I'm on the board) hammer that sending tickets overseas is risky.
Re: Help! Last minute ticket dilemma
Posted: Wed Aug 20, 2014 2:06 pm
by BBadger
It's probably in transit or at the Australian post office. Depending on the service you bought, who knows if it'll arrive on time. I would have the Australian person contact the Australian post office and see if they have any idea about it. Information may not be communicated well across country lines and USPS is notoriously poor at keeping tracking updated. They'll only know what the Australians tell them. Australian customs are also a bit more strict about checking packages than the US.
Re: Help! Last minute ticket dilemma
Posted: Wed Aug 20, 2014 2:53 pm
by Madgirl
Thanks for the advice all. Apparently the Australian post office doesn't know anything about it either so I'm considering it lost in transit for the time being....
I'm never mailing tickets overseas again!
Re: Help! Last minute ticket dilemma
Posted: Thu Aug 21, 2014 5:37 pm
by Madgirl
Holy crap the ticket just showed up

I guess his mom's boyfriend is someone or knows someone who could pull some strings at the post office and they were able to track it down in Sydney. Ticket miracles really do happen

Re: Help! Last minute ticket dilemma
Posted: Thu Aug 21, 2014 5:43 pm
by Sham
Shall I post a link to the Happy Song?
Congratulations and see you on the playa.
Sham....
Re: Help! Last minute ticket dilemma
Posted: Thu Aug 21, 2014 5:50 pm
by winterdream28
Awwww this made me smile:)!!!
Re: Help! Last minute ticket dilemma
Posted: Thu Aug 21, 2014 5:53 pm
by Captain Goddammit
I gotta say, I feel horrible about the stories I've read on here about people who did have tickets and something like this happened... and a huge relief when it works out, even when it's people I don't even know.
Re: Help! Last minute ticket dilemma
Posted: Thu Aug 21, 2014 11:54 pm
by burner von braun
Really glad to hear the good news Madgirl!!