Regarding Ticket Scalpers & Scammers

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trilobyte
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Regarding Ticket Scalpers & Scammers

Post by trilobyte » Tue Feb 17, 2015 8:06 am

Before posting about ticket scalpers or scammers, or before purchasing tickets or vehicle passes in the after-market, please read the following important information.

SCALPERS
While we frown upon the practice of selling above face value (and selling tickets above face value violates the Burning Man terms & conditions), it is important to note that scalping is legal in the state of Nevada (whose laws govern the event). ePlaya may not be used to coordinate attacks or harassment of ticket scalpers. Threads about or linking to ticket sales or auctions on third party sites are not allowed, even if it's just to express your shock and outrage. We don't want to give those sites any additional page views. As long as people are willing to buy tickets at exorbitant prices (we wish they wouldn’t, but some apparently do), there will be a market for predatory resellers. It’s antithetical to our community’s ethos, but it’s also the reality of supply and demand (and technically legal). When we're able to find out the serial numbers of these tickets (see below for how to report them), we void the sale and feed the tickets into STEP.
  • eBay - If you see a marked-up listing on eBay, please see this post for instructions on reporting it.
  • StubHub - Send an email directly to yourfeedbackmatters@stubhub.com containing the name of the event (2015 Burning Man Festival and 2015 Burning Man Festival Vehicle Pass), the dates of the event, and if you want to get super detailed you can also list exact URLs for each ticket you want to report. IMPORTANT: Include your contact number so they can reach you if they have further questions — they’re far more likely to take the complaint seriously if they can actually reach someone to respond. They want to help, so don’t abuse the StubHub folks, they’re not the ones who listed the tickets.
  • CraigsList - Offer the buyer face value plus fees. If that doesn’t work, flag the post and it’ll be taken down … do it often enough and maybe the seller will be more willing to listen to reasonable offers.
  • Anywhere Else - If you see marked-up tickets being offered anywhere else, contact ticketsupport@burningman.com so we can pursue it (and yes we really do). The more information you can provide us, the better, including screenshots since people often pull down posts if they think they are being flagged.

IF YOU HAVE INFORMATION REGARDING A POSSIBLE TICKET SCAM
Please contact your local authorities first and foremost, and fill out a mail fraud report! Since it's a third party transaction, Burning Man has no legal recourse, it's up to you to report it so the bad guys can get caught and prosecuted. Then please send an email with the relevant details to fraud@burningman.com. Note that the Burning Man ticket team is not able to provide ticket verification services for after-market ticket sales. Please do not send in requests to confirm tickets.

DO NOT POST your own scam warnings on ePlaya or another person's personal data on a public board (especially ePlaya). People in the US are innocent until proven guilty, and while you may have good intentions it could get you into some sticky situations with regards to privacy laws, harassment, and so on. You're good people, we don't want you getting into that kind of trouble.

SCAM WARNINGS
If you purchase tickets through a third party we highly suggest you meet in person (and take reasonable precautions) for the tickets and not risk buying through the mail. The ePlaya is a good place to post buying or selling tickets (once our ticket boards have opened up for the season). Remember - nobody will have physical tickets to sell before ticket fulfillment starts in mid-June. Anyone claiming otherwise is a scammer.

Here are scams to look out for that have happened in the past:
  • Seller requires that electronic payment be made using a payment method that has no buyer protection - Bitcoin, Western Union, etc. Recourse: none
  • Seller gives ticket details from another person's tickets and may even produce copy of confirmation email. Doesn't actually have the tickets though, then collects money via mail or Paypal and cuts off contact with buyer. Recourse: possible chargeback through Paypal, no recourse if money order or cash
  • Seller gives their ticket details out, collects money and mails an empty envelope or nothing at all. Recourse: possible chargeback through Paypal, no recourse if money order or cash
  • Seller claims tickets can be printed out at home using a special link they will give out. Collects money and sends bogus email, then cuts off contact. NOTE: BURNING MAN TICKETS CANNOT BE PRINTED AT HOME. Recourse: possible chargeback through Paypal, no recourse if money order or cash
Information regarding known ticket scams will be posted below as replies to this thread, as we receive information from the Burning Man ticket team.

[Updated February 2015]

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trilobyte
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Re: Regarding Ticket Scalpers & Scammers

Post by trilobyte » Tue Feb 17, 2015 8:07 am

When using an online payment service (such as PayPal or Amazon Payments), we highly recommend looking carefully at the buyer protection that you get with the method of payment you are sending. For example, personal or gift transactions typically afford no buyer protection and should be avoided unless the seller is someone you know well and are comfortable buying from.

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Re: Regarding Ticket Scalpers & Scammers

Post by trilobyte » Fri May 15, 2015 9:52 am

When buying your ticket from an unknown third party (that is, someone you don't know), please do your due diligence!

Enter the person's name into your search engine of choice. Maybe enter the name along with the keyword 'scam' or 'fraud' or 'ripoff' - try a few things. There are a few different scam reporting web sites out there, look one up and then check the name of the potential seller to see what comes up. Do a search on any phone number or email address the seller provides you with. Check to see if the phone number that they've provided you shows up on other places online that are associated with another name. A legitimate seller would likely have a 'normal internet footprint' (search your own or a friend's name for comparison), but known ticket scammers tend to light up like a dance floor at a big sound camp.

Do that homework before you send money (and when sending money, make sure to use a method that offers some form of buyer's protection), because if you wait until after the money's been sent and you haven't heard back in several days... it's too late.

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Re: Regarding Ticket Scalpers & Scammers

Post by trilobyte » Mon Jul 13, 2015 3:54 pm

UPDATED 8/19/15

The following tickets and vehicle passes have been voided and are no longer valid for entry to the event. To check a confirmation code easily, use the find function in your web browser and type in the number you're checking on. Tickets listing these numbers are not valid for entry to Burning Man 2015 and will not work when scanned at the front gate of the event. Tickets can be canceled for various reasons, including (but not limited to) being reported as stolen and being sold at a price inflated above face value. Please note that just because a ticket number does not appear on this list does not guarantee its authenticity & validity. More information about avoiding fraud and buying third party tickets can be found on the Ticket Support FAQ.
  • 00991692565552
  • 00991692395750
  • 00991692706740
  • 00991692507136
  • 00991693294661
  • 00991682650998
  • 00991682928324
  • 00991683665453
  • 00991670251493
  • 00991672266542
  • 00991668165750
  • 00992395773077
  • 00991683099413
  • 00991665847928
  • 00991668460502
  • 00991667457037
  • 00991672398918
  • 00991680969809
  • 00991691907631
  • 00991701687532
  • 00991695023473
  • 00991670131493
  • 00991667711988
  • 00991682264562
  • 00991668982483
  • 00991672148027
  • 00991668742384
  • 00991683780899
  • 00991669409611
  • 00991681446344
  • 00991672283968
  • 00991682788621
  • 00991668490601
  • 00991672406344
  • 00991671371691
  • 00991684019215
  • 00991668971394
  • 00991682257235
  • 00991668231592
  • 00991669537136
  • 00991694012681
  • 00991693313275
  • 00991693284661
  • 00991692707136
  • 00991692753176
  • 00991683608819
  • 00991682127829
You can check back to this thread, or the voided ticket list, for updates.

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Re: Regarding Ticket Scalpers & Scammers

Post by trilobyte » Wed Jul 15, 2015 5:36 pm

SCAM ALERT!!!!!!

We are getting word of a new twist on an old scam, and the Burning Man Ticket Team has asked us to help get the word out.

There is a scammer (or multiple scammers) out there who appears to be targeting individuals who have "tickets needed" advertisements up on Craig's List or social media sites.

This individual is spoofing TicketFly’s real number (877-987-6487), so that the mark believes he or she is being called by TicketFly directly, and is then claiming to represent them. The person asks for full face value for tickets, and then requests the money via Western Union (red alert!).

It’s certainly high scammer season, and anything we can do to remind folks that western union and/or scratch-off money card (like the green cards they sell at Walmart), are NEVER ever a good option, since there’s no recourse for fraud, and transfers are ultimately almost impossible to trace.

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Re: Regarding Ticket Scalpers & Scammers

Post by trilobyte » Mon Aug 03, 2015 12:50 pm

Heads up - the list of voided tickets in the post above has been updated.

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Re: Regarding Ticket Scalpers & Scammers

Post by trilobyte » Fri Aug 14, 2015 4:39 pm

Heads up - the list of voided tickets in the post above has been updated.

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Re: Regarding Ticket Scalpers & Scammers

Post by trilobyte » Wed Aug 19, 2015 5:06 pm

Heads up - the list of voided tickets in the post above has been updated.

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