Email Notifications Not Sending

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trilobyte
Site Admin
Posts: 16045
Joined: Tue Mar 02, 2004 10:54 pm
Burning Since: 2004
Camp Name: Eridu Society
Location: San Francisco
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Email Notifications Not Sending

Postby trilobyte » Thu Jul 16, 2015 10:34 am

At this time, it appears that the site is not sending out email notification for normal operations. That includes email and private message notifications, subscriptions, password resets, and even new account notifications. Normally, the first thing we'd do is to tell you to look through your spam filter... but this time I'm certain the problem is on our end.

I'm sorry for the inconvenience, and am working with the Burning Man tech team on this. I'll keep you posted on the progress, hopefully we'll have this resolved soon.

User avatar
trilobyte
Site Admin
Posts: 16045
Joined: Tue Mar 02, 2004 10:54 pm
Burning Since: 2004
Camp Name: Eridu Society
Location: San Francisco
Contact:

Re: Email Notifications Not Sending

Postby trilobyte » Thu Jul 16, 2015 12:25 pm

And... notifications should be working again. Please note, notification emails are now coming from the address eplaya@burningman.org - update your spam filters/trusted senders lists accordingly. Thanks for being patient!

If anyone is reading this as a guest and/or experiencing a problem logging in, please send an email to me at eplaya@burningman.org with the details, and I'll try to get you taken care of asap!


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