No shipping update for VP recently purchased via Ticketfly

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jleebean
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Burning Since: 2016

No shipping update for VP recently purchased via Ticketfly

Post by jleebean » Fri Aug 19, 2016 11:34 am

I purchased a VP recently via Ticketfly (requested order), and have yet to receive a shipping confirmation from USPS.

I wasn't given the option of choosing any other shipping/will-call method when checking out, and assumed that they'd ship out in time for first day arrival. Does anybody know how soon ticketfly orders ship out? Just starting to panic and wonder whether I should start looking for another VP.

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trilobyte
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Re: No shipping update for VP recently purchased via Ticketfly

Post by trilobyte » Fri Aug 19, 2016 11:37 am

You should get in touch with either Ticketfly support via this page or ticketing support via ticketsupport@burningman.org - be sure to include the order # and details. Give them a little time, as the team is currently transitioning from the SF office to BRC box office operation. People are responding to tickets in the order they come in.

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