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Burner Profile/Ticket Registration
Posted: Sun Jan 29, 2017 1:02 pm
by MedullaB
Anyone else log in to their Burner Profile today and no longer see that they are registered for the pre-sale on their dash board?
Sent a message off to ticket support to see what's going on.
Re: Burner Profile/Ticket Registration
Posted: Sun Jan 29, 2017 1:43 pm
by burner von braun
I'm not sure if that is because registration is now closed. Was it there yesterday? How about Friday while registration was still open?
I am guessing that it just has to do with how they are processing the info and no need to be concerned, but I don't know.
Meanwhile, did you write your code number down?
Re: Burner Profile/Ticket Registration
Posted: Sun Jan 29, 2017 4:03 pm
by MedullaB
Yeah, it was there during the registration - so likely just gone now that the registration is closed. I did receive an email with the code, so I think all is good.

Re: Burner Profile/Ticket Registration
Posted: Sun Jan 29, 2017 6:14 pm
by Straightveg
Weird. My confirmation badge under shiny things is gone too. Also can't seem to find the confirmation email I was supposed to get, but I do still have my screencapped confirmation page/code. Message away to support, will let you all know if/when I hear back. Its probably fine, but I'm not messing around with probably when tickets are at stake.
Re: Burner Profile/Ticket Registration
Posted: Mon Jan 30, 2017 2:06 pm
by Meat Hunter
I just "logged on" to my Personal Profile and my registration for the Pre-sale is sitting right there in Right-Center along with my registration code.
Not just opening the Profile Page, try actually "logging-in" to your personal profile.
Re: Burner Profile/Ticket Registration
Posted: Tue Jan 31, 2017 11:30 am
by MedullaB
Logged in today and it is there now. Also got an email back from ticket support saying it should now be there.
Looks like all is good - now to just get a ticket!

Re: Burner Profile/Ticket Registration
Posted: Tue Jan 31, 2017 4:42 pm
by Straightveg
Just got home to check my profile and everything is back how it should be. Good luck on tickets tomorrow everyone!