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Low Income ticket--no confirmation email. Anyone else?

Posted: Sat Feb 24, 2018 9:15 am
by GVieve
Hey there!

So I submitted a low income ticket application. I know the application went through because it appears on my burner profile page. But I never got the confirmation email I was supposed to get within 48 hours. I sent a follow-up email to [email protected]. This was a week ago, and I still have no response. What gives?

I KNOW I have the right email address, and I have been religiously checking my SPAM/JUNK folder.

My boyfriend submitted an application and got a confirmation email right away.

So, just wondering, has this happened to anyone else? What gives? And what do you think I should do? Do you think I should resubmit the application?

Thank you in advance to any responders! I appreciate it!

Re: Low Income ticket--no confirmation email. Anyone else?

Posted: Tue Feb 27, 2018 9:35 am
by Patrika
I'm having the same problem, I messaged them to inquire about it, and they said that they would get back to me. Still nothing. I'm wondering if I should just redo the application with all my info.

Re: Low Income ticket--no confirmation email. Anyone else?

Posted: Wed Mar 21, 2018 1:28 pm
by makoona
I applied yesterday and there's no email confirmation, I think that's normal. You can log onto your burner profile and check status of application, that way you know it's been received.

I just looked again and found it in spam folder, check your spam folder carefully.