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Question on tickets: shall there be a name mentioned on a ticket?

Posted: Mon May 21, 2018 9:28 am
by Eleonora
Hello beautiful people!
It will be my second time at BM and i'm as happy as I was last year :)

I was very lucky to buy 2 tickets and this year I will be going with a friend of mine.
Do you know if I need to follow any additional steps to make sure my friends name is mentioned on one of the tickets? Or if I pick up both tickets at will call, she will be able to enter BM with no issue?
Sorry if i'm asking something very obvious but I went through FAQ and didn't find any clarification on that..

Many thanks in advance
Eleonora

Re: Question on tickets: shall there be a name mentioned on a ticket?

Posted: Mon May 21, 2018 11:30 am
by some seeing eye
Will call tickets have a name CC and email for the order, not the individual tickets.

So you can pick up the order at will call and do anything you like with the physical tickets.

Re: Question on tickets: shall there be a name mentioned on a ticket?

Posted: Mon May 21, 2018 12:33 pm
by Eleonora
Got reply from TicketSupport: if we are arriving together, I don't need to transfer the ticket into her name; if she is arriving separately, I need to change the name via Ticket Transfer option