Suggest changing Ticketfly passwords & phishing awareness June 2018

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CrispyDave
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Ticketfly hacked

Post by CrispyDave » Fri Jun 01, 2018 8:08 pm

Plan for the worst, expect the best.
Make the most out of it under any conditions.
If you cannot do that you will never enjoy yourself.

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some seeing eye
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Suggest changing Ticketfly passwords & phishing awareness June 2018

Post by some seeing eye » Sun Jun 03, 2018 7:35 pm

Ticketfly was hacked Thursday May 31. Ticketfly announced today customer data may have been compromised. Ticketfly runs Burning Man ticketing (and Eventbrite.)

Looking forward to official announcements from Ticketfly and Burning Man.

But early changing of password and knowledge of/defense against phishing might be a good idea.
increasing the signal to noise ratio with compassion

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motskyroonmatick
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Re: Suggest changing Ticketfly passwords & phishing awareness June 2018

Post by motskyroonmatick » Sun Jun 03, 2018 7:49 pm

Ticketfly is requiring users to change passwords before gaining access to their account after the hack.
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burner von braun
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Re: Suggest changing Ticketfly passwords & phishing awareness June 2018

Post by burner von braun » Sun Jun 03, 2018 11:18 pm

Have you been able to change your password yet? I haven't been able to log in to make a change; did you go the 'forgot my password' route instead? I did read one article which suggested that no credit card info was breached.

DesertWalrus
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Re: Ticketfly hacked

Post by DesertWalrus » Mon Jun 04, 2018 2:44 pm

Yeah I just found out about this. My understanding is there is now a database floating around with everyones information (names, e-mail, home address, phone, etc). Ticketfly seems to have not sent e-mails out to people.

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JohnEBGud
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Re: Suggest changing Ticketfly passwords & phishing awareness June 2018

Post by JohnEBGud » Mon Jun 04, 2018 2:48 pm

burner von braun wrote:Have you been able to change your password yet? I haven't been able to log in to make a change; did you go the 'forgot my password' route instead? I did read one article which suggested that no credit card info was breached.
When I attempted to log-in yesterday, it wouldn't accept my password and I had to reset it.


Once in my profile, I didn't find anything amiss. Orders and shipping addresses remained intact.
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some seeing eye
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Re: Suggest changing Ticketfly passwords & phishing awareness June 2018

Post by some seeing eye » Mon Jun 04, 2018 2:55 pm

Yes it appears the forgot my password route is the way to change your password as of today.
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some seeing eye
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Re: Ticketfly hacked

Post by some seeing eye » Mon Jun 04, 2018 3:00 pm

A useful tool is haveibeenpwned.com. It lists sites which lost your email by date. It does not have everything, like Equifax and federal workers hacks.
increasing the signal to noise ratio with compassion

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Re: Suggest changing Ticketfly passwords & phishing awareness June 2018

Post by Sham » Mon Jun 04, 2018 6:14 pm

Two Ticketfly threads have been merged for ease of finding information.

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TT120
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Re: Suggest changing Ticketfly passwords & phishing awareness June 2018

Post by TT120 » Mon Jun 04, 2018 9:17 pm

I would suggest that if you used your ticketfly password anywhere else, you should probably change it too.
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