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Ticketfly hacked
Posted: Fri Jun 01, 2018 8:08 pm
by CrispyDave
Suggest changing Ticketfly passwords & phishing awareness June 2018
Posted: Sun Jun 03, 2018 7:35 pm
by some seeing eye
Ticketfly was hacked Thursday May 31. Ticketfly announced today customer data may have been compromised. Ticketfly runs Burning Man ticketing (and Eventbrite.)
Looking forward to official announcements from Ticketfly and Burning Man.
But early changing of password and knowledge of/defense against phishing might be a good idea.
Re: Suggest changing Ticketfly passwords & phishing awareness June 2018
Posted: Sun Jun 03, 2018 7:49 pm
by motskyroonmatick
Ticketfly is requiring users to change passwords before gaining access to their account after the hack.
Re: Suggest changing Ticketfly passwords & phishing awareness June 2018
Posted: Sun Jun 03, 2018 11:18 pm
by burner von braun
Have you been able to change your password yet? I haven't been able to log in to make a change; did you go the 'forgot my password' route instead? I did read one article which suggested that no credit card info was breached.
Re: Ticketfly hacked
Posted: Mon Jun 04, 2018 2:44 pm
by DesertWalrus
Yeah I just found out about this. My understanding is there is now a database floating around with everyones information (names, e-mail, home address, phone, etc). Ticketfly seems to have not sent e-mails out to people.
Re: Suggest changing Ticketfly passwords & phishing awareness June 2018
Posted: Mon Jun 04, 2018 2:48 pm
by JohnEBGud
burner von braun wrote:Have you been able to change your password yet? I haven't been able to log in to make a change; did you go the 'forgot my password' route instead? I did read one article which suggested that no credit card info was breached.
When I attempted to log-in yesterday, it wouldn't accept my password and I had to reset it.
Once in my profile, I didn't find anything amiss. Orders and shipping addresses remained intact.
Re: Suggest changing Ticketfly passwords & phishing awareness June 2018
Posted: Mon Jun 04, 2018 2:55 pm
by some seeing eye
Yes it appears the forgot my password route is the way to change your password as of today.
Re: Ticketfly hacked
Posted: Mon Jun 04, 2018 3:00 pm
by some seeing eye
A useful tool is haveibeenpwned.com. It lists sites which lost your email by date. It does not have everything, like Equifax and federal workers hacks.
Re: Suggest changing Ticketfly passwords & phishing awareness June 2018
Posted: Mon Jun 04, 2018 6:14 pm
by Sham
Two Ticketfly threads have been merged for ease of finding information.
Re: Suggest changing Ticketfly passwords & phishing awareness June 2018
Posted: Mon Jun 04, 2018 9:17 pm
by TT120
I would suggest that if you used your ticketfly password anywhere else, you should probably change it too.