This OMG sale's technical issues are an embarrassment
Posted: Wed Aug 01, 2018 12:29 pm
11:40: Does my code work? Is this one of the sales that will have a waiting room? They don't tell us how it will work, so let's try it ¯\_(ツ)_/¯
11:41: Code not valid yet, fair enough, let's try later.
11:45: How about now? Not yet? Fine. Let's try later.
11:55: Should work now, right? No? Hmm.
11:58: I guess no waiting room this sale. Let's try to click in right at noon.
11:59: Try again. Page is pretty slow. Uh-oh. OK, code still not valid yet.
12:00: Page unavailable error, gah.
12:01: Still unavialable
12:02: Still unavailable
12:03: This sale isn't going well.
12:04: OK finally! Hmm, no green man, just an Eventbrite waiting room. Wait, Eventbrite? No Ticketfly?
12:05 to now: "You're currently in the waiting room" -- no sense of where in queue you are, no sense of how many tickets are left, no progress marker
Meanwhile, zero of my friends who tried got a ticket. And I'm seeing reports that it was sold out at 12:09.
Is this really how we wanna run a rodeo? This is just embarrassing, that's the only word I can think of.
11:41: Code not valid yet, fair enough, let's try later.
11:45: How about now? Not yet? Fine. Let's try later.
11:55: Should work now, right? No? Hmm.
11:58: I guess no waiting room this sale. Let's try to click in right at noon.
11:59: Try again. Page is pretty slow. Uh-oh. OK, code still not valid yet.
12:00: Page unavailable error, gah.
12:01: Still unavialable
12:02: Still unavailable
12:03: This sale isn't going well.
12:04: OK finally! Hmm, no green man, just an Eventbrite waiting room. Wait, Eventbrite? No Ticketfly?
12:05 to now: "You're currently in the waiting room" -- no sense of where in queue you are, no sense of how many tickets are left, no progress marker
Meanwhile, zero of my friends who tried got a ticket. And I'm seeing reports that it was sold out at 12:09.
Is this really how we wanna run a rodeo? This is just embarrassing, that's the only word I can think of.