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No Email No Link?

Posted: Wed Apr 10, 2019 9:55 am
by Sporkster
Howdy. 6 minutes until sale? I have to get on a plane at 11:15 and I have note in my profile that link would show up by now, and that I'd have an email. fNothing@! HELP

Re: No Email No Link?

Posted: Wed Apr 10, 2019 9:58 am
by swayne441
Sale starts at noon PST. That's 2pm CST. So, not for another 2 hours and 6 minutes.

Re: No Email No Link?

Posted: Wed Apr 10, 2019 10:04 am
by Sporkster
That explains the no button, but I did not get my link, which should have been sent yesterday.

Re: No Email No Link?

Posted: Wed Apr 10, 2019 10:06 am
by swayne441
Neither did I...

Re: No Email No Link?

Posted: Wed Apr 10, 2019 10:06 am
by burner von braun
Hi Sporkster,
The Main Sale is approximately 2 hours from now, 12:00 PST.

It almost sounds like you may have created a Burner Profile, but didn't register for the sale within the 48hr timeframe last week. Not sure, but that seems to have happened to a few people. You should have received an email with your personal button to push at the appropriate time. Check your spam folders as well as examining your Burner Profile.

Re: No Email No Link?

Posted: Wed Apr 10, 2019 10:11 am
by swayne441
Not in my case. I received the email stating that I had successfully registered for the main sale on April 4th, but did not receive the email with my link in it yesterday.

Just wondering if anyone else had the same issue.

Re: No Email No Link?

Posted: Wed Apr 10, 2019 10:12 am
by Captain Pickard
No email or link for me either.

I registered for the sale during the window, using the burner profile that I've had for years.

Re: No Email No Link?

Posted: Wed Apr 10, 2019 10:24 am
by Blackjack
Captain Pickard, did you get an email confirming you registered, like swayne did? Or no email at all?

I'm trying to diagnose whether my enthusiastic but new-to-the-process virgin friend registered or just made a burner profile within the registration window. He never got a confirm email, or an email with a sale link.

Re: No Email No Link?

Posted: Wed Apr 10, 2019 10:49 am
by Sporkster
Registered in the timeframe. Note in my profile says I should have gotten an email. I did have timezones off (I travel way too much);

Re: No Email No Link?

Posted: Wed Apr 10, 2019 10:53 am
by Captain Pickard
Blackjack,

I did not receive a confirmation email after registering for the sale, nor have I received an email with a link for access to today's sale.

In speaking with others from my camp, they received both a confirmation email following their registration for the sale, and a separate reminder email yesterday with a link for access to today's sale.

The following information was relayed to me from someone who did receive both the registration confirmation email and the reminder email:

The ticket registration confirmation email indicates that a link will appear in one's burner profile an hour before the sale begins.

The reminder email contains an orange/gold button labeled "Enter 2019 Main Sale".

Re: No Email No Link?

Posted: Wed Apr 10, 2019 11:23 am
by Blackjack
Thanks Captain, hope you've got that link in your profile by now.

Re: No Email No Link?

Posted: Wed Apr 10, 2019 11:29 am
by swayne441
Still no link in my profile. Still no waiting room message.

Is anyone in?

Re: No Email No Link?

Posted: Wed Apr 10, 2019 11:44 am
by burner von braun
I noticed that there appears to be a 'button' in the main BProfile page before you log in to your profile that is for people who have 'registered but lost their link'

You might look into that if anyone is still stuck.

Re: No Email No Link?

Posted: Wed Apr 10, 2019 11:51 am
by swayne441
I noticed that too. When I enter my info, it says I haven't registered. I've triple checked my email. I have registered.

It's crazy to me that the powers that be STILL HAVE NOT FIGURED OUT HOW TO DO THIS SMOOTHLY.

Frustrating.

Re: No Email No Link?

Posted: Wed Apr 10, 2019 11:52 am
by Captain Pickard
Blackjack wrote:
Wed Apr 10, 2019 11:23 am
Thanks Captain, hope you've got that link in your profile by now.
no link / no email ...

Re: No Email No Link?

Posted: Wed Apr 10, 2019 11:54 am
by Captain Pickard
burner von braun wrote:
Wed Apr 10, 2019 11:44 am
I noticed that there appears to be a 'button' in the main BProfile page before you log in to your profile that is for people who have 'registered but lost their link'

You might look into that if anyone is still stuck.
Using the same credentials that successfully access my burner profile, I get the error message "ERROR: Your username or password is incorrect." when trying to use this option.

Re: No Email No Link?

Posted: Wed Apr 10, 2019 12:14 pm
by cranberries
I had a button to push in my email confirmation. Pushed many times and the link timed out every time without entering the sale. I finally entered the sale at 12:06 through my Burner Profile. Am in the queue. Probably will not get tickets.

I have my credentials ticket from volunteering last year but was hoping to get more for campmates, etc. Oh well. The dust abides :).

Re: No Email No Link?

Posted: Wed Apr 10, 2019 12:26 pm
by WeezerMike
Ditto for me. The email link timed out 6 times, then when I went to the burner profile, it worked on the very first try. Same-old same-old from this main sale. When there are multiple ways to do something, one of them will get you a chance at tickets, and the other(s) basically completely disqualifies you. Off to STEP. =/