Main website Contact Us issue

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Drizzt321
Posts: 107
Joined: Sat Jul 30, 2011 1:07 pm
Burning Since: 2011
Location: LaLa Land

Main website Contact Us issue

Post by Drizzt321 » Tue Jul 24, 2018 5:18 pm

So I'm facing a few issues trying to submit feedback on the JRS that just went out.

First, on https://burningman.org/network/about-us/contact, whenever I try and submit anything I get an HTTP 401 error, and the spinner just keeps spinning. No feedback that there was an error or anything.

Second, https://help.burningman.org/customer/portal/emails/new has no subject that seems vaguely appropriate to submit JRS or general website errors/issues.

Very frustrating, and really poor UI/UX.

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