If the event gets canceled, will my ticket purchase be refunded?

[trilobyte]

That's a great question, and here's an excellent answer from Rebecca Throne (head of ticketing for Burning Man). You can read her post about Burning Man 2022 Tickets in full over on the Burning Man Journal.

Tickets to Black Rock City have always been nonrefundable. That’s because we use ticket revenue to produce the event, and a lot of that spending has to start right around the time ticket sales happen. Your ticket money helps defray the costs of our permits from the government, staffing, equipment maintenance and repair, and more. Income from ticket revenue is what allows us to flip the switch and get cracking on making the event happen. We don’t offer refunds because we would not be able to move forward with our production timelines and hiring if we were not secure in our source of funding.

When the pandemic started in 2020 and we were forced to cancel the event, we made an exception to this policy and offered ticket buyers the opportunity to receive a full or partial refund. This was the right thing to do in a unique moment of collective need. The community graciously gave Burning Man Project about $3 million to help us keep the lights on. (THANK YOU AGAIN!) Frankly we couldn’t have done it without the generosity of the community. We marvel every day at how your support is making BRC 2022 happen!

Though we have our sights set on a return to Black Rock City this year, we are still in the midst of an unpredictable pandemic. Should circumstance prevent us from bringing our city back this year, and force us to cancel the event before early May, we intend to make a one-time exception to our “no refunds” policy and offer partial refunds of up to 50% of your ticket purchase. If we have to cancel the event later than early May, we will be unable to make any exception to our policy, as a large amount of our necessary spending will already have taken place.

Please note that tickets will not be refundable in any amount for any other reason, including if you find yourself unable to attend BRC after you buy a ticket (but you can still transfer your ticket to someone else via STEP!).