New for 2011: WILL CALL LANE ON LEFT SIDE!

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In years past, the Will Call lane has been on the right side, but that's changing this year! Yes, there will be signs, but know it now and remember as you arrive to make your gate experience go as smoothly as possible. If any passenger in your vehicle has tickets at the will-call window, you must go to the will-call lane.

Here's an excerpt from this week's Jack Rabbit Speaks newsletter (which is all about getting to Burning Man). If you're on the newsletter, read this week's issue. If not, GO SIGN UP!

#3. KNOW WHERE YOU NEED TO GO
Buying a ticket or picking up a Will Call ticket?: NEW FOR 2011 - WILL CALL IS LOCATED ON THE LEFT SIDE OF GATE ROAD AS YOU APPROACH THE GATE. STAY IN THE SECOND LANE FROM THE LEFT TO MAKE A LEFT TURN INTO THE WILL CALL LOT. (The left most lane on Gate Road is the exit lane). Go to Will Call, get your tickets and then get in line. Don't have one person in your vehicle go to will call while you wait in the entry line - every year many people lose their rides. Everyone must STAY WITH THEIR VEHICLE.

It's also on the Gate crew's site, on the Getting In: The Gate FAQ. Pertinent bit below

What if I need to go to Will Call/Box Office?
The following steps should help make your Box Office visit smoother:

• Upon arrival, do NOT proceed to the Gate to be searched if you do not have your tickets in hand for all people in the car.
• NEW FOR 2011 - WILL CALL IS LOCATED ON THE LEFT SIDE OF GATE ROAD AS YOU APPROACH THE GATE. STAY IN THE SECOND LANE FROM THE LEFT TO MAKE A LEFT TURN INTO THE WILL CALL LOT. (The left most lane on Gate Road is the exit lane). This will be BEFORE you reach the Gate.
• Go to Will Call/Box Office, get your tickets and return to your vehicle
• Guide your vehicle back into the entry lines via the marked lane from the Will Call lot.
• Proceed to the Gate for vehicle search and entry into the City!