Hello!
I'm trying to figure out how to change the date of my Burner Express ticket and am failing. Has anyone done this successfully?
All I've found is that "Changes to the day or time of your purchased ticket will incur a $25 change fee."
and "The organizer has elected to not make this information editable. Contact the organizer if you made a mistake. Otherwise, you can choose to transfer your ticket to someone else by selecting the same ticket when changing registration."
Help please! I believe the deadline is tonight.
Changing the date of a Burner Express ticket
-
instagraham
- Posts: 2
- Joined: Tue May 31, 2016 3:26 am
- Burning Since: 2015
- Camp Name: Camp Anita Cocktail
Re: Changing the date of a Burner Express ticket
Helpful info courtesy of Leap.
1) Log in to your EventBrite account or select “My Tickets” in the header bar of your ticket confirmation email.
2) Select the ticket you wish to change for example “BxB Reno to Black Rock City”
3) Your time and date of departure should be listed as a header field. Just to the right of that highlighted in blue is “Transfer”. Select “Transfer”
4) On the next screen you are presented with two options: “Change Event” which changes your departure or arrival cities, or “Change Ticket” to change dates and times.
Departure/Arrival city change:
a) If you wish to change your routing select “Change Event” when presented with the “Change Event” or “Change Ticket” options.
b) You will then be shown all 4 Burner Express routes. Select your new preferred route.
c) You will then see a list of all available departure days and times. Select your new departure day and time. You will notice any fare difference plus a $25 change fee listed as (additional cost).
d) Click “Continue.”
Date/Time change (same route):
a) If your routing is staying the same but you wish to change your date or departure time select “Change Ticket”
b) You will then be directed to a page with a list of all possible departure days or times for your particular ticket type. You will notice any fare difference plus a $25 change fee listed as (additional cost).
c) Click “Continue.”
5) Verify your change details are correct and then select “Continue Transfer”
6) You will be prompted for payment information and be able to complete your transfer.
1) Log in to your EventBrite account or select “My Tickets” in the header bar of your ticket confirmation email.
2) Select the ticket you wish to change for example “BxB Reno to Black Rock City”
3) Your time and date of departure should be listed as a header field. Just to the right of that highlighted in blue is “Transfer”. Select “Transfer”
4) On the next screen you are presented with two options: “Change Event” which changes your departure or arrival cities, or “Change Ticket” to change dates and times.
Departure/Arrival city change:
a) If you wish to change your routing select “Change Event” when presented with the “Change Event” or “Change Ticket” options.
b) You will then be shown all 4 Burner Express routes. Select your new preferred route.
c) You will then see a list of all available departure days and times. Select your new departure day and time. You will notice any fare difference plus a $25 change fee listed as (additional cost).
d) Click “Continue.”
Date/Time change (same route):
a) If your routing is staying the same but you wish to change your date or departure time select “Change Ticket”
b) You will then be directed to a page with a list of all possible departure days or times for your particular ticket type. You will notice any fare difference plus a $25 change fee listed as (additional cost).
c) Click “Continue.”
5) Verify your change details are correct and then select “Continue Transfer”
6) You will be prompted for payment information and be able to complete your transfer.
Sooner or later, it will get real strange...
11th Principle: Depussyfication - Keeping Burning Man potentially lethal. Token
11th Principle: Depussyfication - Keeping Burning Man potentially lethal. Token
-
instagraham
- Posts: 2
- Joined: Tue May 31, 2016 3:26 am
- Burning Since: 2015
- Camp Name: Camp Anita Cocktail
Re: Changing the date of a Burner Express ticket
Resolved! Thanks for spreading the info around. You are a hero.
Re: Changing the date of a Burner Express ticket
Yeah, I get that sometimes...
Sooner or later, it will get real strange...
11th Principle: Depussyfication - Keeping Burning Man potentially lethal. Token
11th Principle: Depussyfication - Keeping Burning Man potentially lethal. Token