Burner Profile/Ticket Registration

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MedullaB
Posts: 78
Joined: Tue Aug 29, 2006 9:16 am
Location: Vancouver, BC

Burner Profile/Ticket Registration

Post by MedullaB » Sun Jan 29, 2017 1:02 pm

Anyone else log in to their Burner Profile today and no longer see that they are registered for the pre-sale on their dash board?

Sent a message off to ticket support to see what's going on.
M

Anything worth planning is worth over planning...

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burner von braun
Posts: 1807
Joined: Wed Jun 23, 2010 4:37 pm
Burning Since: 2010

Re: Burner Profile/Ticket Registration

Post by burner von braun » Sun Jan 29, 2017 1:43 pm

I'm not sure if that is because registration is now closed. Was it there yesterday? How about Friday while registration was still open?

I am guessing that it just has to do with how they are processing the info and no need to be concerned, but I don't know.

Meanwhile, did you write your code number down?
The old world is dying, and the new world struggles to be born: now is the time of monsters

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MedullaB
Posts: 78
Joined: Tue Aug 29, 2006 9:16 am
Location: Vancouver, BC

Re: Burner Profile/Ticket Registration

Post by MedullaB » Sun Jan 29, 2017 4:03 pm

Yeah, it was there during the registration - so likely just gone now that the registration is closed. I did receive an email with the code, so I think all is good. :)
M

Anything worth planning is worth over planning...

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Straightveg
Posts: 113
Joined: Sat Mar 31, 2012 4:18 pm
Burning Since: 2012

Re: Burner Profile/Ticket Registration

Post by Straightveg » Sun Jan 29, 2017 6:14 pm

Weird. My confirmation badge under shiny things is gone too. Also can't seem to find the confirmation email I was supposed to get, but I do still have my screencapped confirmation page/code. Message away to support, will let you all know if/when I hear back. Its probably fine, but I'm not messing around with probably when tickets are at stake.
Black Rock City or and Bust Dust!
torrey.smith wrote: As they say, make a man a fire and you warm him for a night. Set a man on fire and you warm him for the rest of his life. (Or was it a fish?)
-Sarge

Meat Hunter
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Joined: Sun Aug 18, 2013 9:44 pm
Burning Since: 2014

Re: Burner Profile/Ticket Registration

Post by Meat Hunter » Mon Jan 30, 2017 2:06 pm

I just "logged on" to my Personal Profile and my registration for the Pre-sale is sitting right there in Right-Center along with my registration code.

Not just opening the Profile Page, try actually "logging-in" to your personal profile.
Specializing in Calibrating Windsocks -- Any where, Any Time, and Any elevation.

Vidi ego exars.

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MedullaB
Posts: 78
Joined: Tue Aug 29, 2006 9:16 am
Location: Vancouver, BC

Re: Burner Profile/Ticket Registration

Post by MedullaB » Tue Jan 31, 2017 11:30 am

Logged in today and it is there now. Also got an email back from ticket support saying it should now be there.

Looks like all is good - now to just get a ticket! :)
M

Anything worth planning is worth over planning...

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Straightveg
Posts: 113
Joined: Sat Mar 31, 2012 4:18 pm
Burning Since: 2012

Re: Burner Profile/Ticket Registration

Post by Straightveg » Tue Jan 31, 2017 4:42 pm

Just got home to check my profile and everything is back how it should be. Good luck on tickets tomorrow everyone!
Black Rock City or and Bust Dust!
torrey.smith wrote: As they say, make a man a fire and you warm him for a night. Set a man on fire and you warm him for the rest of his life. (Or was it a fish?)
-Sarge

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