Cargo Van Rental Anxiety
Cargo Van Rental Anxiety
Hey there, Burners!
I'm a big believer in being truthful in all things. And so when I was advised by many to NOT disclose my destination as Burning Man to the cargo van rental company I'm using, I decided to follow advice and leave that little tidbit out. But then at the very end of the transaction, they asked me point blank -- is this rental for Burning Man, and I pretty unconvincingly said no.
So now here I am a few days later still thinking about their question. Clearly if I had answered yes, something different was going to happen which would have either led to my reservation not happening, or some substantial costs being added to it. But worse, I'm considering the possibility that if they somehow sniffed out that I'm going to BM, do they have the right to outright cancel the reservation the day I'm picking up the vehicle?? I'm no lawyer but it seems like they could. Or is there a GPS on the vehicle from which they could hit me later with some obscene charges, even if the vehicle comes back pristine?
Now I'm wondering if I should call them back. Admit my true destination, and stop with all this nonsensical anxiety.
Thoughts?
-Bolton
I'm a big believer in being truthful in all things. And so when I was advised by many to NOT disclose my destination as Burning Man to the cargo van rental company I'm using, I decided to follow advice and leave that little tidbit out. But then at the very end of the transaction, they asked me point blank -- is this rental for Burning Man, and I pretty unconvincingly said no.
So now here I am a few days later still thinking about their question. Clearly if I had answered yes, something different was going to happen which would have either led to my reservation not happening, or some substantial costs being added to it. But worse, I'm considering the possibility that if they somehow sniffed out that I'm going to BM, do they have the right to outright cancel the reservation the day I'm picking up the vehicle?? I'm no lawyer but it seems like they could. Or is there a GPS on the vehicle from which they could hit me later with some obscene charges, even if the vehicle comes back pristine?
Now I'm wondering if I should call them back. Admit my true destination, and stop with all this nonsensical anxiety.
Thoughts?
-Bolton
- Sham
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Re: Cargo Van Rental Anxiety
In the immortal words of Richard Nixon, "let me say this about that".
When I land in Reno for Burning Man, I dress in business casual clothes. When I step up to the counter, I tend to play a bit and ask if there is some sort of 60's convention going on in Reno. "Why is everyone dressed like hippies?" No, it's Burning Man this week. Holy crap, is that at a hotel here? It looks like it might be fun.
Rental complete, on to shopping.......
When I land in Reno for Burning Man, I dress in business casual clothes. When I step up to the counter, I tend to play a bit and ask if there is some sort of 60's convention going on in Reno. "Why is everyone dressed like hippies?" No, it's Burning Man this week. Holy crap, is that at a hotel here? It looks like it might be fun.
Rental complete, on to shopping.......
- 666isMONEY
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Re: Cargo Van Rental Anxiety
It would be impossible to disguise that this vehicle was NOT on the Playa, the playa-dust sticks to everything!
Wouldn't doubt they have GPS on the vehicle. Maybe they would just add high security deposit. If you signed a contract attesting that you're not taking it to BRC you could get into legal trouble however, in Arizona you can contest an oral contract. Interested in what others will say.
Wouldn't doubt they have GPS on the vehicle. Maybe they would just add high security deposit. If you signed a contract attesting that you're not taking it to BRC you could get into legal trouble however, in Arizona you can contest an oral contract. Interested in what others will say.
- Sham
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Re: Cargo Van Rental Anxiety
Let me ask, why a cargo van? A full size sedan would fit all your camping gear and food/water supplies. We've actually had 3 people and all supplies and gear in a full size rental. A cargo van is the size of a living room. 
Re: Cargo Van Rental Anxiety
Quite right! The cargo van is both my transportation AND my tent. Plus I opted for the “high-top” version in which you can walk around without ducking. Plenty of room for sleeping and storage — and it’s secure.Sham wrote:Let me ask, why a cargo van? A full size sedan would fit all your camping gear and food/water supplies. We've actually had 3 people and all supplies and gear in a full size rental. A cargo van is the size of a living room.
Re: Cargo Van Rental Anxiety
San Francisco.lucky420 wrote:Where did you rent the truck out of?
- Sham
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Re: Cargo Van Rental Anxiety
Your dates of rental are a dead give-a-way. The truck rental companies get hundreds (or thousands) of calls to rent box trucks for those boxed in dates.NikonKing wrote:San Francisco.lucky420 wrote:Where did you rent the truck out of?
Have you considered renting a minivan and buying a camping tent? All the way around, it will be hundreds of dollars less.
Edit to add: You might consider reserving a rental car as a plan B. If the box truck rental gets pulled out from under you, the regular rental car or minivan would be a great fall back.
Re: Cargo Van Rental Anxiety
That’s a GREAT idea, Sham. Especially since there’s no cost to not showing up for a car rental (with regular vehicles).Sham wrote:Your dates of rental are a dead give-a-way. The truck rental companies get hundreds (or thousands) of calls to rent box trucks for those boxed in dates.NikonKing wrote:San Francisco.lucky420 wrote:Where did you rent the truck out of?
Have you considered renting a minivan and buying a camping tent? All the way around, it will be hundreds of dollars less.
Edit to add: You might consider reserving a rental car as a plan B. If the box truck rental gets pulled out from under you, the regular rental car or minivan would be a great fall back.
Re: Cargo Van Rental Anxiety
Fuck all that drama.NikonKing wrote:San Francisco.lucky420 wrote:Where did you rent the truck out of?
Call up Hengehold Trucks, I think they are in Palo Alto.
They know and rent for Burning Man and you get the thumbs up, no nonsense treatment.
Reservations open June 1st.
I’m not affiliated with them in any way.
http://www.htrucks.com/burningman.php
- Captain Goddammit
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Re: Cargo Van Rental Anxiety
Or use your own truck. That’s what I’ve always done.
I’ve carried many tons of stuff to the playa in trucks that cost less than what most of people pay to rent one.
I’ve carried many tons of stuff to the playa in trucks that cost less than what most of people pay to rent one.
GreyCoyote: "At this rate it wont be long before he is Admiral Fukkit."
- Sham
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Re: Cargo Van Rental Anxiety
YES! I bought a used U-Haul box truck and did a full overhaul of it. The truck was $500, so I bought a second one just to have spare parts. The first one made it to the playa several times until I sold it, and the second one was gifted to my local burner group, and I still see it loaded to the top coming to Burning Man every year.Captain Goddammit wrote:Or use your own truck. That’s what I’ve always done.
I’ve carried many tons of stuff to the playa in trucks that cost less than what most of people pay to rent one.
It's seems like Nikon dude is pretty much using this truck as shelter for the week, and it will be traveling mostly empty. A well anchored tent would be my much preferred choice for a bunch of reasons. A rental car is a good place to keep supplies and valuable secured.

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DoctorIknow
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Re: Cargo Van Rental Anxiety
If they don't ask you, deliver it clean, which for a new model cargo van will take you the greater part of a day. Powerwashing just the first step. I'm talking Q-tips in the A/C vents, products for detailing, tire shine, and don't forget the roof.NikonKing wrote:
Now I'm wondering if I should call them back. Admit my true destination, and stop with all this nonsensical anxiety.
Also, cover the floor in back with a cheap tarp. Tape it down with removable blue tape, which won't stay put most likely, but anything is better as that back mat is a bear to clean.
HOWEVER, if they ask you, say yes, and then ask what the cleaning charge is. At Enterprise, it's $300.
I talked to the manager of a big U-Haul rental in Reno or Sparks, and he told me that burners will drop off a box truck and he'll tell them $700 to clean it. He says half the time they will pay, the others just spend a day at a car wash and detail like crazy.
I now rent the Ford Cargo van from U-Haul from a local (Sacramento) dealer who doesn't care if you go to BM, but they check out the van very throughly when returned. Last year I get a rental with 10 miles on it...I hated that as the clean up was way too intense.
And, make SURE you can drive out of state. There is a story somewhere in eplaya about a burner who traveled out of state, was fined every day for that, and also was SPEEDING and fined for that. (not ticketed, just some gizmo or GPS tracking on the rental. Total bill was something like $3,000.
- lucky420
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Re: Cargo Van Rental Anxiety
I rent a big truck every year. After the event I take it to a car wash and have it cleaned for about $140, tip included.
Oh my god, it's HUGE!
Re: Cargo Van Rental Anxiety
Thanks, Doc. This was helpful.DoctorIknow wrote:NikonKing wrote:
HOWEVER, if they ask you, say yes, and then ask what the cleaning charge is. At Enterprise, it's $300.
And, make SURE you can drive out of state. There is a story somewhere in eplaya about a burner who traveled out of state, was fined every day for that, and also was SPEEDING and fined for that. (not ticketed, just some gizmo or GPS tracking on the rental. Total bill was something like $3,000.
Honestly, if I knew for sure that if I called Enterprise Truck Rental today, told them my real destination, and they offered me the truck with an additional $300 cleaning fee -- I'd take that deal just to not have any anxiety about it. Maybe I call them, and speak to a different agent (I remember my agent's name), and attempt a fresh rental with total honesty -- and see what happens.
The good news, I guess, is I can tell you for sure there's no cost to driving out of state. I told them I was going to Las Vegas with the truck and they made no mention of any additional costs. I don't imagine speeding will be an issue for me either.
Re: Cargo Van Rental Anxiety
Like a truck wash? And then you pay for additional services? Can you give me more information about this? Maybe this is the better way to go.lucky420 wrote:I rent a big truck every year. After the event I take it to a car wash and have it cleaned for about $140, tip included.
- Dr. Pyro
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Re: Cargo Van Rental Anxiety
The Budget/AVIS dealership in midtown Sacramento is very burner-friendly. Ask for Steve Gatkin by name. (916) 446-2695. If they say "he's at the other shop" ask for that direct number. If need be, drop my name (Jim Jacoby). Good luck.
- lucky420
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Re: Cargo Van Rental Anxiety
Yes, I’m in Reno. I go to a place that washes it for me. They detail it and actually spray the inside (cab) out with a hose. So it’s a big rental truck the interior is pretty much plastic/vinyl, but I have seen other burners there with car rentals getting those cleaned too. It takes them about an hour to do the truck, but there usually is a waiting line.NikonKing wrote:Like a truck wash? And then you pay for additional services? Can you give me more information about this? Maybe this is the better way to go.lucky420 wrote:I rent a big truck every year. After the event I take it to a car wash and have it cleaned for about $140, tip included.
It’s either; do it myself (I’m usually to tired and dirty and need to get the truck back that day after I offload at home), pay the cleaning fee to the big truck company (500-700) or have the car wash guys do it for around $140.
It’s prob more $ in the Bay Area but the peace of mind from not being overcharged from the rental company for cleaning is worth it
Last edited by lucky420 on Fri Apr 27, 2018 7:28 am, edited 1 time in total.
Oh my god, it's HUGE!
Re: Cargo Van Rental Anxiety
Interesting. That sounds way better. So how long are you usually waiting? Since I'm not renting out of Reno, I suppose I could do this back in the bay area with less of a wait. $140, ay? And you've done this how many times? And never an issue?lucky420 wrote:Yes, I’m in Reno. I go to a place that washes it for me. They detail it and actually spray the inside (cab) out with a hose. So it’s a big rental truck the interior is pretty much plastic/vinyl, but I have seen other burners there with car rentals getting those cleaned too. It takes them about an hour to do the truck, but there usually is a waiting line.NikonKing wrote:Like a truck wash? And then you pay for additional services? Can you give me more information about this? Maybe this is the better way to go.lucky420 wrote:I rent a big truck every year. After the event I take it to a car wash and have it cleaned for about $140, tip included.
It’s either; do it myself (I’m usually to tired and dirty and need to get the truck back that day after I offload at home), pay the cleaning fee to the big truck company (500-700) or have the car wash guys do it for around $140.
Re: Cargo Van Rental Anxiety
Thank you, Pyro. I'm on it...Dr. Pyro wrote:The Budget/AVIS dealership in midtown Sacramento is very burner-friendly. Ask for Steve Gatkin by name. (916) 446-2695. If they say "he's at the other shop" ask for that direct number. If need be, drop my name (Jim Jacoby). Good luck.
I'll keep you posted.
- lucky420
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Re: Cargo Van Rental Anxiety
I’ve done it for the last 3 years, before that I went with a different company that just charged a straight $100 for cleaning. The former company raised their rates so I don’t use them anymore. And in the years before that one I cleaned them myself. Never been charged a cleaning fee, ever.
The waits about 1/2 to 1 hour depending on time of day that I plan to return the truck, then it takes the car wash people about an hour to do. Not bad, I usually take a book or just people watch the other burners...
The waits about 1/2 to 1 hour depending on time of day that I plan to return the truck, then it takes the car wash people about an hour to do. Not bad, I usually take a book or just people watch the other burners...
Oh my god, it's HUGE!
Re: Cargo Van Rental Anxiety
If you get the truck detailed in SF it will probably cost twice as much or more, than in Reno/Sparks area. That calculation could be applied to pretty much everything but the flight into SFO.
The bay area (SF especially) is ridiculously expensive for damn near everything, you better show up with a well-equipped wallet.
The bay area (SF especially) is ridiculously expensive for damn near everything, you better show up with a well-equipped wallet.
Sooner or later, it will get real strange...
11th Principle: Depussyfication - Keeping Burning Man potentially lethal. Token
11th Principle: Depussyfication - Keeping Burning Man potentially lethal. Token
Re: Cargo Van Rental Anxiety
This is a rental estimate 30 miles away from S.F.
You would be wise to do all your shopping away from San Francisco. Also, be aware that a car window is smashed every 15 minutes in the city. (I made that up but I'm close.)
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1 U-Haul of Concord
2291 Monument Bl
(Across the street from Costco)
Concord, CA 94520
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Hours of operation
(204) reviews
Closest location with a 9' Cargo van at 9:00 AM
Availability
9' Cargo van
$528.00
9' Cargo van
Alternate Models
Pick Up Date
08/25/2018
Hours Needed
Pick Up Time
Estimated Miles
900
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Discounted rate for additional days / extended mileage = $528.00
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Agree to pick up at U-Haul of Concord (2291 Monument Bl Concord, CA 94520) on 8/25/2018 at 9:00 AM for 216 hours.
You would be wise to do all your shopping away from San Francisco. Also, be aware that a car window is smashed every 15 minutes in the city. (I made that up but I'm close.)
Select a pick up location
Your reservation is guaranteed or we will give you $50. Learn more
Sort Results
Show / hide map
Refine address
Location details
1 U-Haul of Concord
2291 Monument Bl
(Across the street from Costco)
Concord, CA 94520
View photos
Driving directions
Hours of operation
(204) reviews
Closest location with a 9' Cargo van at 9:00 AM
Availability
9' Cargo van
$528.00
9' Cargo van
Alternate Models
Pick Up Date
08/25/2018
Hours Needed
Pick Up Time
Estimated Miles
900
Calculate Rate
Discounted rate for additional days / extended mileage = $528.00
How this rate is calculated
Estimated miles included
Reservation guarantee stamp
Reserve now to lock in your $528.00 rate.
Agree to pick up at U-Haul of Concord (2291 Monument Bl Concord, CA 94520) on 8/25/2018 at 9:00 AM for 216 hours.
Those aren't buttermilk biscuits I'm lying on Savannah
Pictures or it didn't happen Greycoyote
Talent hits a target no one else can hit; Genius hits a target no one else can see.
Arthur Schopenhauer
Pictures or it didn't happen Greycoyote
Talent hits a target no one else can hit; Genius hits a target no one else can see.
Arthur Schopenhauer
- Sham
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Re: Cargo Van Rental Anxiety
You know I love you all to pieces, but we are teetering on commerce. 
Re: Cargo Van Rental Anxiety
....slowly backing away from the ledge.Sham wrote:You know I love you all to pieces, but we are teetering on commerce.
Re: Cargo Van Rental Anxiety
Sorry Sham. I haven't rented anything since 1977 when I escaped a bad marriage. I don't know how foreigners do it. I can barely drag my pile of crap 300 miles. It would be easier if I was flying in from Bali. 2 suitcases. One with clothes and one with food. Stop at Walmart for a cheap sleeping bag and a tarp. Done.
I just looked at the U-haul site out of curiosity. Lets see. So I fly into SFO. Take the Bart to Concord. Uber to the U-Haul. Shop, sleep in the U-Haul. Sight see in the U-Haul. Go to Yosemite in the U-Haul. OK. Maybe not. Go to Tahoe and Reno. Go to Burning Man. What could go wrong???
I just looked at the U-haul site out of curiosity. Lets see. So I fly into SFO. Take the Bart to Concord. Uber to the U-Haul. Shop, sleep in the U-Haul. Sight see in the U-Haul. Go to Yosemite in the U-Haul. OK. Maybe not. Go to Tahoe and Reno. Go to Burning Man. What could go wrong???
Those aren't buttermilk biscuits I'm lying on Savannah
Pictures or it didn't happen Greycoyote
Talent hits a target no one else can hit; Genius hits a target no one else can see.
Arthur Schopenhauer
Pictures or it didn't happen Greycoyote
Talent hits a target no one else can hit; Genius hits a target no one else can see.
Arthur Schopenhauer
- Sham
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Re: Cargo Van Rental Anxiety
Road trips are a blast. This year I'm traveling from the east coast with my art car. 4 fun days of driving.Ratty wrote:I just looked at the U-haul site out of curiosity. Lets see. So I fly into SFO. Take the Bart to Concord. Uber to the U-Haul. Shop, sleep in the U-Haul. Sight see in the U-Haul. Go to Yosemite in the U-Haul. OK. Maybe not. Go to Tahoe and Reno. Go to Burning Man. What could go wrong???
Everything will be packed tight, and then the heavy shopping in Reno.
- livinglovingsteph
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Re: Cargo Van Rental Anxiety
Oh my goodness the rental anxiety is so real! I rented an RV from Salt Lake City for the burn twice in the past two years, and didn't disclose we were going to Burning Man (I think I said Arizona when they asked...)
Anyway, spent both burns with a little ball of anxiety and guilt in the back of my mind. Would they know we took it to Burning Man? Do they have a GPS on this thing? Can they sue us for anything? What if we don't get the security deposit back? First year we returned it, and there were no questions asked. Phew. The next year... not so much. Despite our best efforts to scrub the RV, I got an email from the owner saying they knew where we had taken it, and that they do not let their RVs go to Burning Man. Because they can tell we really tried to clean it, they only charged a $100 fee. Ok, could have been worse.
This year, I fully disclosed where we intend to take the RV from the owner we are renting from. He was ok with it as long as we paid a slightly higher weekly fee. I'm looking forward to finally enjoying my week without the rental anxiety in the back of my mind! So I guess my advice is, be honest. It's not worth the ball of stress hanging around all week.
Anyway, spent both burns with a little ball of anxiety and guilt in the back of my mind. Would they know we took it to Burning Man? Do they have a GPS on this thing? Can they sue us for anything? What if we don't get the security deposit back? First year we returned it, and there were no questions asked. Phew. The next year... not so much. Despite our best efforts to scrub the RV, I got an email from the owner saying they knew where we had taken it, and that they do not let their RVs go to Burning Man. Because they can tell we really tried to clean it, they only charged a $100 fee. Ok, could have been worse.
This year, I fully disclosed where we intend to take the RV from the owner we are renting from. He was ok with it as long as we paid a slightly higher weekly fee. I'm looking forward to finally enjoying my week without the rental anxiety in the back of my mind! So I guess my advice is, be honest. It's not worth the ball of stress hanging around all week.
- Wigwam
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Re: Cargo Van Rental Anxiety
Go to Harbor Freight tools. Buy a small utility trailer. Put it together. Build some basic sides for it. Attach it to your car (assuming you're not renting a car). Keep it or sell it when you get home. It's what I did after renting a van for a couple of years. Is it more expensive in the beginning? Yes. Can you use it more than one year? Yes. Just my thoughts.
The truth is more important than the facts.
I'm not an actor, but I've played one on TV.
I'm not an actor, but I've played one on TV.
- Wigwam
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Re: Cargo Van Rental Anxiety
Also, be aware that a car window is smashed every 15 minutes in the city. (I made that up but I'm close.)
Ratty, Does that mean in an hour and a half, *all* of my windows will be smashed?
Ratty, Does that mean in an hour and a half, *all* of my windows will be smashed?
The truth is more important than the facts.
I'm not an actor, but I've played one on TV.
I'm not an actor, but I've played one on TV.