Main Sale Ticket Success?!

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Ceasar
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Re: Main Sale Ticket Success?!

Post by Ceasar » Wed Apr 10, 2019 1:58 pm

Yep. I cut and paste my url into a new browser, and went right to the purchase page... read a tip first.

I'm going to burning man!

funkill
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Re: Main Sale Ticket Success?!

Post by funkill » Wed Apr 10, 2019 1:59 pm

CrispyDave wrote:
Wed Apr 10, 2019 1:46 pm
SUCCESS at 145pm PST. Your reservation was successful!
Be the spark and support our mission with a tax-deductible donation to Burning Man Project.

Completely Clear the browser cache and go back in via the profiles link.

It went right to the ticketing page after 15 seconds.
No need to enter an access code and just click the button the ticket count/pricing area.
Did you just now completely clear your cache and go back in? Or did you do that 45 minutes ago?
Please, do tell!

funkill
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Joined: Sat May 07, 2016 11:56 am
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Re: Main Sale Ticket Success?!

Post by funkill » Wed Apr 10, 2019 2:00 pm

Thanks Crispy Dave... worth a try....
Last edited by funkill on Wed Apr 10, 2019 2:02 pm, edited 1 time in total.

CrispyDave
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Re: Main Sale Ticket Success?!

Post by CrispyDave » Wed Apr 10, 2019 2:01 pm

Cleared Cache about 10 mins ago 10-12 mins
Plan for the worst, expect the best.
Make the most out of it under any conditions.
If you cannot do that you will never enjoy yourself.

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Mr.Coffee
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Re: Main Sale Ticket Success?!

Post by Mr.Coffee » Wed Apr 10, 2019 2:04 pm

I've tried all of the suggestions, still looking at arrows. Anybody else in the same situation?
"TO DO IS TO BE" - Nietzsche
"TO BE IS TO DO" - Kant
"DO BE DO BE DO" - Sinatra

Coco Jumbo
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Re: Main Sale Ticket Success?!

Post by Coco Jumbo » Wed Apr 10, 2019 2:07 pm

Same here, still spinning arrows. :(

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Jackass
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Re: Main Sale Ticket Success?!

Post by Jackass » Wed Apr 10, 2019 2:16 pm

I just get a blank page
Sooner or later, it will get real strange...

11th Principle: Depussyfication - Keeping Burning Man potentially lethal. Token

funkill
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Joined: Sat May 07, 2016 11:56 am
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Re: Main Sale Ticket Success?!

Post by funkill » Wed Apr 10, 2019 2:17 pm

Jackass wrote:
Wed Apr 10, 2019 2:16 pm
I just get a blank page
Intentionally black for sure.... :?

almostreallygood
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Re: Main Sale Ticket Success?!

Post by almostreallygood » Wed Apr 10, 2019 2:17 pm

Just cleared my cache and got through immediately, but the only option for ticket quantity is 0 :(

Same thing is happening to my friend.

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lanval
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Re: Main Sale Ticket Success?!

Post by lanval » Wed Apr 10, 2019 2:29 pm

When I looked at my cache there was a few AWS entries. I wonder if Amazon is the new tix vendor.

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ACfromSAC
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Re: Main Sale Ticket Success?!

Post by ACfromSAC » Wed Apr 10, 2019 2:31 pm

My girlfriend and a campmate were able to get tickets minutes ago. Got the zero option, refreshed, refreshed, refreshed, got tickets.

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BurnerBunny
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Location: Austin, TX

Re: Main Sale Ticket Success?!

Post by BurnerBunny » Wed Apr 10, 2019 2:31 pm

Got lucky and had my ticket confirmed by 12:07, woohoo! I'm officially going to burning man this year :D

I better get started on my own metamorphosis, need to drop some weight or this glitter pony is going to be a glitter pig.

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stephen2u
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Re: Main Sale Ticket Success?!

Post by stephen2u » Wed Apr 10, 2019 2:32 pm

What a shit show, Enter access code
If burning man really what’s to fix itself just put a name on the ticket of the buyer, and checked at the gate, so no scalping on tickets, if you can’t make it return to ticketfly for full refund, then the ticket is resold at face value.

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Boardshorts
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Re: Main Sale Ticket Success?!

Post by Boardshorts » Wed Apr 10, 2019 2:35 pm

I just got in- Two tickets and a pass at 2:33 That was gut -wrenching I almost gave up
Good luck and don't give up!!

DesertWalrus
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Re: Main Sale Ticket Success?!

Post by DesertWalrus » Wed Apr 10, 2019 2:35 pm

CrispyDave wrote:
Wed Apr 10, 2019 1:46 pm
SUCCESS at 145pm PST. Your reservation was successful!
Be the spark and support our mission with a tax-deductible donation to Burning Man Project.

Completely Clear the browser cache and go back in via the profiles link.

It went right to the ticketing page after 15 seconds.
No need to enter an access code and just click the button the ticket count/pricing area.
Bunch of people on reddit reporting that they're able to seemly bypass the queue doing above. Another person said it worked for everyone tried; theirs, a family member, and a friend all going direct to ticket purchases without queue wait. Others report same spinning wheel.

Kishri
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Re: Main Sale Ticket Success?!

Post by Kishri » Wed Apr 10, 2019 2:39 pm

Again, a total shit show. Got in way back at about 12:30. Chose 2 tix and a VP. Clicked the link and got a white page. then got told to re-enter the queue. Did that, and got told my link was invalid as it said I had already bought tickets (I didn't). 20 Minutes later, I can get into the queue, but obviously lost my place in line. At 2:30, get back in and sold out.

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Mr.Coffee
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Re: Main Sale Ticket Success?!

Post by Mr.Coffee » Wed Apr 10, 2019 2:56 pm

Just checked on mobile, and it sent me to the "You're early!" page. :x :?
"TO DO IS TO BE" - Nietzsche
"TO BE IS TO DO" - Kant
"DO BE DO BE DO" - Sinatra

funkill
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Joined: Sat May 07, 2016 11:56 am
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Re: Main Sale Ticket Success?!

Post by funkill » Wed Apr 10, 2019 2:58 pm

Now I get the screen "YOU’RE EARLY! The 2019 Main Sale doesn’t start until Wednesday, April 10, 2019 at 12pm (noon) PDT. See you then!"

Same message iphone Safari and pc Chrome.

Must be a factor of time-space...

Coco Jumbo
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Re: Main Sale Ticket Success?!

Post by Coco Jumbo » Wed Apr 10, 2019 3:00 pm

Same here. I guess it's over. :evil:

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Mr.Coffee
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Re: Main Sale Ticket Success?!

Post by Mr.Coffee » Wed Apr 10, 2019 3:01 pm

Went to my burner profile to click on the link.
"The sale is over".
"TO DO IS TO BE" - Nietzsche
"TO BE IS TO DO" - Kant
"DO BE DO BE DO" - Sinatra

WeezerMike
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Camp Name: AIOXOIA/Dojo/Rhino Redemption

Re: Main Sale Ticket Success?!

Post by WeezerMike » Wed Apr 10, 2019 3:05 pm

Well overall that was brutal, but I did really enjoy at the end when I was routed to the "You're Early" page. I really did get a kick out of them sneaking in one last technical fuck-up before the "It's Over" page popped up.

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Mr.Coffee
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Re: Main Sale Ticket Success?!

Post by Mr.Coffee » Wed Apr 10, 2019 3:12 pm

Yeah, it really was. Can we go back to the way it was last year? at least that way I only waste 40 min of my day before I get disappointed.
"TO DO IS TO BE" - Nietzsche
"TO BE IS TO DO" - Kant
"DO BE DO BE DO" - Sinatra

Mandypants1069
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Joined: Wed Apr 10, 2019 3:09 pm
Burning Since: 2019

Re: Main Sale Ticket Success?!

Post by Mandypants1069 » Wed Apr 10, 2019 3:14 pm

I am so sad about this. This is my first year and I was really looking foreword to this experience. I got in the queue right away and then waited for 3 hours for NOTHING! All of a sudden... a page popped up that said “You’re early” then I went back to my burner profile to refresh from there and it said the ticket sale is over.

Long time burners: Is it always this hard to get a ticket? I don’t understand how this works and waiting in a queue for 3 hours and I wasn’t late to the sale... makes ZERO sense.

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ACfromSAC
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Re: Main Sale Ticket Success?!

Post by ACfromSAC » Wed Apr 10, 2019 3:16 pm

This must have been a low bidder cost saving measure. This sale vendor sucked way more than normal. Bring back the green man!!!

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spacetime
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Re: Main Sale Ticket Success?!

Post by spacetime » Wed Apr 10, 2019 3:19 pm

I'm amazed at how poorly this system functioned. Directed Group Sale went perfectly.

While I wasn't trying for tickets this year because of DGS, I was monitoring others efforts including 7 friends trying. It looks like the worst experience of the past four main sales I participated in.

For the ticketing fees included, I think people should be able to expect a lot more.

The "everyone click at the same time and then wait together" concept is completely ridiculous and unnecessary.

And it is not reasonable that the org posted a single tweet with no useful information in it. It should have over communicated about how to handle all the errors that were coming up.

I can't imagine how much time was wasted and how many people were unhappy about the experience today.

It should be a simple lottery based on the pre-registration. Like how Phish ticket pre-sales were back in the day.

That said, with the amount of money and time there was to get this right I'm still surprised it failed so miserably.
Last edited by spacetime on Wed Apr 10, 2019 3:25 pm, edited 1 time in total.

mhead
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Re: Main Sale Ticket Success?!

Post by mhead » Wed Apr 10, 2019 3:22 pm

Link in my email didn't work.
Got in the sale via link in my profile.
See the spinning arrows until about 3:00 PDT
Then see the "you're early..." for a while.
Now see "main sale has ended" at 3:20 PDT.
It is bad enough not to get tickets, but worse when incompetence decides who goes and who does not.
But it's the burn, right?

tracesexton
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Joined: Wed Apr 10, 2019 3:26 pm
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Re: Main Sale Ticket Success?!

Post by tracesexton » Wed Apr 10, 2019 3:29 pm

Well, that was brutal. Three hours. Here's to getting creative and finding alternative means to get tickets.

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spacetime
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Re: Main Sale Ticket Success?!

Post by spacetime » Wed Apr 10, 2019 3:32 pm

mhead wrote:
Wed Apr 10, 2019 3:22 pm
But it's the burn, right?
Some parts of the burn are handled very professionally. However, I think information technology is not taken seriously enough.

From online resources to ticketing, it is unclear to me how why crucial parts of the event have lagged behind for years.

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DancesWithElves
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Re: Main Sale Ticket Success?!

Post by DancesWithElves » Wed Apr 10, 2019 3:36 pm

LOL - and they want to add 20000 more to this scenario?! Might want to get a grip on the current situation before expanding even further, IMHO
She who must be obeyed

waketheplaya
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Re: Main Sale Ticket Success?!

Post by waketheplaya » Wed Apr 10, 2019 3:44 pm

what a fiasco
12:00 on the dot clicked unique link in email (didnt work)
12:01 went to burner profile clicked link said I was early
12:02 after refreshing like a madman took me to the spinning arrows in the "waiting room"
12:18 522 error
12:19 back to burner profile to try and get my spot back in line
12:20- 2:30 pm watched 2 arrows never reach each other
2:31 page refreshed telling me I was trying to skip que and go directly to checkout (took me out of que)
2:32 back to burner profile to click link and enter que
3:01 page refreshed
3:01:32 took me to a page that said I was early

I just wanted an Atomic Fireball! :'(

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