Ticket Aid Purchase?!?!!

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CassKitty
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Joined: Mon Jul 24, 2023 12:58 pm
Burning Since: 2023

Ticket Aid Purchase?!?!!

Post by CassKitty » Mon Jul 24, 2023 1:05 pm

Hi!! I was approved for a ticket thru the ticket aid program. I received the congrats email, but never received the email with instructions for how to purchase. We are supposed to purchase them between July 24-27, right now!! :)
I emailed [email protected] and I sent a message thru the website, but haven't gotten a reply yet...is anyone else having this issue? What should I do??

Thank you!!

Igorney
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Joined: Mon Jul 24, 2023 1:48 pm
Burning Since: 2023
Camp Name: gNarnia

Re: Ticket Aid Purchase?!?!!

Post by Igorney » Mon Jul 24, 2023 1:53 pm

Hi CassKitty! I have the same issue and never received the email with instructions. I also sent a note to [email protected] so hopefully we'll hear back soon.

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stephen2u
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Location: In my computers C.P.U.

Re: Ticket Aid Purchase?!?!!

Post by stephen2u » Mon Jul 24, 2023 5:25 pm

I’m in the same boat but a little farther I have the instructions but when I go to the site it says I need a access code, Where do I find that?
If burning man really what’s to fix itself just put a name on the ticket of the buyer, and checked at the gate, so no scalping on tickets, if you can’t make it return to ticketfly for full refund, then the ticket is resold at face value.

CassKitty
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Joined: Mon Jul 24, 2023 12:58 pm
Burning Since: 2023

Re: Ticket Aid Purchase?!?!!

Post by CassKitty » Mon Jul 24, 2023 5:52 pm

I emailed them back letting them know it is asking for an access code, maybe do the same so they realize we can’t purchase them yet?

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stephen2u
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Burning Since: 2012
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Location: In my computers C.P.U.

Re: Ticket Aid Purchase?!?!!

Post by stephen2u » Mon Jul 24, 2023 7:13 pm

Just go to the last email and hit that link , now it will now auto populate the tickets and you can buy them, just remember there’s a time limit to do it , make sure you have your credit card ready
If burning man really what’s to fix itself just put a name on the ticket of the buyer, and checked at the gate, so no scalping on tickets, if you can’t make it return to ticketfly for full refund, then the ticket is resold at face value.

karthikeya
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Joined: Mon Jul 24, 2023 5:10 pm
Burning Since: 2023

Re: Ticket Aid Purchase?!?!!

Post by karthikeya » Wed Jul 26, 2023 8:30 am

I have emailed the ticketaid team for additional instructions, but I didn't receive any response from them. Were anyone able to purchase the ticket through the aid program?

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