Burning Man Tickets

Theresa · Post by **Theresa** » Mon Mar 01, 2004 5:16 pm

I am pissed off. I was online at midnight. It took me over an hour to open the ticket page. It was constanly freezing me out because the page was not ready. When I finally got to the point where I had input all the necessary information and press the submit button, the system sent me a message that a confirmation no. would be sent in one minute, the page froze again. In fear that my order did not go through, I tried ordering again, which took me another hour and a half. The system then told me that I had already ordered and could not order any more at the 165 level. When I emailed for confirmation, there was no order under my email address, the money was still in my account. So I tried to order agian, but I again I was told that I had already ordered. I want to know where is my order. And I would like my 2 tickets at 165@. I've been going to Burning Man for about 10 years, and have always bought my ticket during the first wave and followed all the rules. I want to know what's going to be done for me now. I was up until 3AM trying to sort this thing out, and don't think that it's would be right or in the Burning Man spirit if I am unable to get my tickets. I definitely shouldn't be penalized for the web sites short commings. HELP!!!! Who do I tell ? How do I get this resolved.

er1c · Post by **er1c** » Mon Mar 01, 2004 5:57 pm

According to the latest news item, your best bet at this point would be to go to http://tickets.burningman.com/contact.php and submit a request to have them sort it out.

Good Luck!

Last Real Burner · Post by **Last Real Burner** » Thu Apr 01, 2004 8:12 pm

Who still doesn't have a ticket yet, and why?

inquiringly,
mr smith

Wind_Borne · Post by **Wind_Borne** » Fri Apr 02, 2004 10:13 pm

Still no ticket physically received yet. Thanks for reminding me that I need to check on that.

vic · Post by **vic** » Fri Apr 02, 2004 10:19 pm

I ordered my tickets on the first day, received a confirmation, and my Visa account was billed. Have not yet received them.

Zephryus · Post by **Zephryus** » Fri Apr 02, 2004 10:42 pm

I just got the email notice that they've mailed my tickets.

Sensei · Post by **Sensei** » Sat Apr 03, 2004 1:14 am

I guess that's fair; your tickets have to go the farthest...

Zephryus · Post by **Zephryus** » Sat Apr 03, 2004 2:48 am

Actually, they're being sent to a friend in Berkeley. But I'm under the impression that everyone who ordered online is due to get a "we just mailed your tickets" confirmation.

LeChatNoir · Post by **LeChatNoir** » Sat Apr 03, 2004 7:46 am

No email yet... I’m chompin’ at the bit, here...

Ivy · Post by **Ivy** » Sat Apr 03, 2004 8:05 am

I likely won't get an email, as I never got the first confirmation, I wrote to inhouse twice, never recived a response, wrote to them again, got someone who said they would email me a confirmation (which wasn't really what i asked for, but hay, any response is better than nothing, right?) and then never recived that confirmation.
I doubeled checked all my email settings, spam folders, etc. to see if the the emails maybe went to la la land but that didn't appear to be a problem.
When i check my email address on the ticket help- page, it still says there is no record of my transaction. yet I have a confirmation number/pgae printed out and the money was deducted from my account.

Survey says: what are the odds I will be recieveing my ticket in the mail anytime soon?

hageymon · Post by **hageymon** » Sat Apr 03, 2004 8:18 am

The mailman brought my tickets on last Wednesday. Woo hoo...

phoenix13 · Post by **phoenix13** » Sat Apr 03, 2004 8:50 am

i had the same problem, i ordered them on the first and just recieved an e-mail confirmation like two days ago...

Icepack · Post by **Icepack** » Sat Apr 03, 2004 5:08 pm

Zephryus wrote:I just got the email notice that they've mailed my tickets.

Whoohoo! So maybe we'll be getting tickets soon? For anyone who has their tickets now-- How long from the time the email went out to the time the tickets actually arrived? Have not seen the email yet, but am excited to hear that others have started to.

_tears_ · Post by **_tears_** » Sat Apr 03, 2004 5:14 pm

I e-mailed them and they told me that i will get a confermation e-mail. I am not too worried about it, everything seems to be in order. It took awhile last year for me to get mine.

--tears--

_tears_ · Post by **_tears_** » Sat Apr 03, 2004 5:16 pm

Ivy wrote:I likely won't get an email, as I never got the first confirmation, I wrote to inhouse twice, never recived a response, wrote to them again, got someone who said they would email me a confirmation (which wasn't really what i asked for, but hay, any response is better than nothing, right?) and then never recived that confirmation.
I doubeled checked all my email settings, spam folders, etc. to see if the the emails maybe went to la la land but that didn't appear to be a problem.
When i check my email address on the ticket help- page, it still says there is no record of my transaction. yet I have a confirmation number/pgae printed out and the money was deducted from my account.

Survey says: what are the odds I will be recieveing my ticket in the mail anytime soon?

Hm...There have been a lot of people with this story as well. I hope this works better next year!

--Tears--

III · Post by **III** » Mon Apr 05, 2004 12:21 am

i've had a couple of friends get their tickets, and say that they
almost threw them out as junk mail because the envelope has *no*
reference to burning man on it.

if you're expecting tickets, keep an eye out for a plain envelope with
a glassine window, and a simple "inhouse" return address.

PurpleKoosh · Post by **PurpleKoosh** » Mon Apr 05, 2004 10:35 am

III wrote:i've had a couple of friends get their tickets, and say that they
almost threw them out as junk mail because the envelope has *no*
reference to burning man on it.

I'd already been thinking about going back out and upgrading the shipping on my tickets. This settled the matter for me.

http://tickets.burningman.com/shipit

$8.50 seems a damn small price to pay for peace of mind.

Bob A · Post by **Bob A** » Tue Apr 06, 2004 8:02 pm

Got my ticket in the mail today Yea!!!! I've read it over and over and then just stared at it for a while. It’s all pretty and shinny. Now it’s real!

I'm so excited I almost used an Emoticon, but I resisted.
Yea I'm a newbie, can you tell?

Bob A

Alpha · Post by **Alpha** » Tue Apr 06, 2004 9:42 pm

Word to the wise: put those tickets in a safe place and then write yourself a note where you put 'em! Last year our friends misplaced their tickets and had to buy replacements.

_tears_ · Post by **_tears_** » Tue Apr 06, 2004 10:24 pm

Alpha wrote:Word to the wise: put those tickets in a safe place and then write yourself a note where you put 'em! Last year our friends misplaced their tickets and had to buy replacements.

I put them in a ziplock bag and hang them on my wall. I have a wall in my house where i keep the necklaces and other gifts that i can hang, so i just put them there. Cant lose them and i get to see them every day.

--Tears--

Guest · Post by **Guest** » Sun Mar 19, 2006 5:30 am

Hey guys

Burning Man Tickets

Burning Man Tickets

O.k. It how many days until the burn?...

tickets have not arrived

tickets

Ticket came!!