No ticket e-mail

Want to talk about tickets? You've come to the right place
User avatar
AlakaLazlo
Posts: 13
Joined: Tue Jan 31, 2012 3:45 pm
Burning Since: 2000
Camp Name: ...and then there's only LOVE

No ticket e-mail

Postby AlakaLazlo » Sat Feb 09, 2013 9:25 am

I registered on Wednesday having previously set up my profile. Saw the "36 hr" notice on the bottom of the page. Buy its Saturday and no e-mail. Any suggestions???

gibbsgirls
Posts: 3
Joined: Sat Feb 12, 2011 4:23 pm

Re: No ticket e-mail

Postby gibbsgirls » Sat Feb 09, 2013 10:17 am

I had to contact Profile support to receive my #'s, as I had not received my email within 48 hrs. Wasn't in my junk/span folder either.

User avatar
Eric
Moderator
Posts: 8988
Joined: Wed Sep 03, 2003 9:45 pm
Burning Since: 2003
Camp Name: BRC Weekly
Contact:

Re: No ticket e-mail

Postby Eric » Sat Feb 09, 2013 10:45 am

Contact Ticketing Support (in my sig line). They should be able help you - but they may be out of the office until Monday.
It's a camping trip in the desert, not the redemption of the fallen world - Cryptofishist

Eric ShutterSlut
Ass't Editor, BRC Weekly

User avatar
AlakaLazlo
Posts: 13
Joined: Tue Jan 31, 2012 3:45 pm
Burning Since: 2000
Camp Name: ...and then there's only LOVE

Re: No ticket e-mail

Postby AlakaLazlo » Sat Feb 09, 2013 1:02 pm

They got back to me today. All good now... (whew...)
Thanks Meddler!!!

User avatar
DannySavage
Posts: 9
Joined: Wed Jan 25, 2012 5:56 pm
Location: Leeds, UK
Contact:

Re: No ticket e-mail

Postby DannySavage » Sun Feb 10, 2013 10:26 am

Eric wrote:Contact Ticketing Support (in my sig line). They should be able help you - but they may be out of the office until Monday.


i'm trying to contact ticket support as i have not recieved my email and i registered on thursday too

i keep getting this error message

An error occurred during a connection to ticketsupport.burningman.com.

Peer's Certificate has been revoked.

(Error code: sec_error_revoked_certificate)

User avatar
trilobyte
Site Admin
Posts: 15407
Joined: Tue Mar 02, 2004 10:54 pm
Burning Since: 2004
Camp Name: Eridu Society
Location: San Francisco
Contact:

Re: No ticket e-mail

Postby trilobyte » Sun Feb 10, 2013 12:21 pm

If you're getting a security certificate error when trying to access the web site, you can click through it to access the site.

You can also use the ticketsupport@burningman.com email address.


Return to “2013 Tickets Discussion”

Who is online

Users browsing this forum: No registered users and 0 guests