HTTPS, Redirects

[GreyCoyote]

Got an interesting one for Trilo, so thought I'd start a new thread and see if anyone else has the same issue.

Starting last night around 4PM I found I had issues connecting to the site with the iPad. The error was "Too many redirects" (a Safari message, not a message from the site). I did the usual cache-clearing/reset/reboot stuff but still had sporadic errors. So I tried the oldy-moldy iPad with the same result. This AM I was able to get on with the "new" iPad with only minimal fussing, but now the iPhone gives me the same error in Safari. When I access the site from a "real" computer, I now see the requests are running through HTTPS instead of HTTP. The only site I'm having issues with is ePlaya. Everything else works fine.

Anyone else having this kind of error, or is this just my Kharma running over my Dogma again?

[trilobyte]

The trouble you experienced yesterday was related to this, it's a separate related to configuring a newly installed load balancer to play nice with the software the site runs on.

As for the HTTPS, that's something of an early gift. I'd hoped we'd have it in place before the 2014 ticketing season got underway, but wasn't expecting that the tech team would have the opportunity to get that done until after January 1st. Woohoo for early gifts! I didn't have any trouble accessing via phones or tablets during testing, but will check into it shortly.

[trilobyte]

I just checked a few different devices (phones, tablets), they're all working normally/as expected. If relogging and restarting your phone's browser app doesn't work for you, please send me a PM with the details of the error message(s) you're seeing.

[GreyCoyote]

Working flawlessly now Trilo, thanks!

And WHOO HOOO for early gifts!

Thanks for your help.