Er... not entirely. There's still action to be taken.Ivy wrote:However, Bob has rendered this whole discussion moot.
The org should be made aware (yes, that means *I'll* make it happen) that the "proof of age" requirement was left off of the ticket information page. The quote Bob found does not appear to be on a "year-specific" part of the site, but in any case ensuring the information is consistent across the site and well-publicized will help avoid confusion and unpleasant surprises next year.
At the same time, even though this means the gate worker had justification to ask for ID, his overall behavior was still inappropriate for resolving the situation. Ridge has every right to express concern to the appropriate supervisors about the way things went down (and has already indicated she'll do so).
As for the rest of the discussion, i.e. whether or not one person would or should regularly carry ID for a child, or whether another ought to be tossing assumptions around... by all means, let's put that one to bed. I smell an unnecessary flamewar brewing, let's put it out before it starts, eh?