Directed Group Sale
- 171/348
- Posts: 107
- Joined: Sun Jan 27, 2013 3:28 pm
- Burning Since: 2012
- Camp Name: Philly Shrine Jawn
Re: Directed Group Sale
I kept trying the code, waiting a couple of minutes between attempts. Worked on about the tenth try. Right after I sent the email to the ticket peeps.
- gaminwench
- Posts: 3018
- Joined: Fri Oct 07, 2005 11:57 am
- Burning Since: 1999
- Camp Name: DOTA, EoD, OBOP, Destiny Lounge
- Location: Blue Ridge-la
Re: Directed Group Sale
Just got mine. After 'invalid code' messages, booted out of the waiting room, more 'invaIid code' messages : kept refreshing and re-entering my code, it finally went through. Keep trying!!!
"the prophecies of doom were better last year" trilo
- Dr awkwarD
- Posts: 75
- Joined: Wed Apr 03, 2013 12:34 pm
- Burning Since: 2013
- Camp Name: Conspiracy Camp
- Location: Boulder, CO
Re: Directed Group Sale
Exact same thing happened to me.171/348 wrote:I kept trying the code, waiting a couple of minutes between attempts. Worked on about the tenth try. Right after I sent the email to the ticket peeps.
As soon as I hit send, it worked.
Maaaaaagic!
~Ẋ~
~Wherever you go, there you are... - Buddha~
~Every intentional act is a Magical Act. - Crowley~
- trilobyte
- Site Admin
- Posts: 16910
- Joined: Tue Mar 02, 2004 10:54 pm
- Burning Since: 2004
- Camp Name: Brainy Bar
- Location: San Francisco
- Contact:
Re: Directed Group Sale
EVERYONE - working with the ticket team and provider, they identified the issue with a group of codes that were coming up as invalid. They've gotten that resolved, all the codes should be live as of now. Close any ticket windows/tabs, clear your cache, and try again. The ticket team reports that demand is high, but there are still plenty of tickets available.
- Dr Dilemma
- Posts: 191
- Joined: Sat Jul 19, 2008 10:36 am
- Burning Since: 2004
- Camp Name: Paradise Motel
- Location: San Francisco
- Contact:
Re: Directed Group Sale
Other campers are getting through now, folks try again. Looks like ONLY the codes for camp leaders were working at first. VVIP queue?
- tamarakay
- Posts: 3116
- Joined: Fri Oct 22, 2010 6:27 pm
- Burning Since: 2011
- Camp Name: Dye with Dignity
- Location: Texas
- Contact:
Re: Directed Group Sale
Email ticketsupport, they will fix your account.
Two tickets confirmed.
Two tickets confirmed.
When the only tool you got is a hammer, every problem looks like a hippie.
Mmmmmm I love the smell of Burning Man - Token
Getting overly dramatic about the ticket sale process is so 2012. - Maladroit
http://www.dyewithdignity.com
Mmmmmm I love the smell of Burning Man - Token
Getting overly dramatic about the ticket sale process is so 2012. - Maladroit
http://www.dyewithdignity.com
Re: Directed Group Sale
Ok, I rebooted, cleared cache, back in the que, GOT MY TICKETS!
- SLOKnightfall
- Posts: 25
- Joined: Sat Apr 16, 2011 5:45 pm
- Burning Since: 2001
- Camp Name: Fandango
- Location: San Luis Obispo, CA
Re: Directed Group Sale
After being booted numerous times and then having code issues. I also was finally able to get tickets. Good luck to all you still having issues and such. Here's hoping that things start going smoother for the rest.
Re: Directed Group Sale
Fixed the issue here.
Suddenly all the myriad screens with different browsers and my iPad showed a blue bar, and an accepted code at the same time.
Suddenly all the myriad screens with different browsers and my iPad showed a blue bar, and an accepted code at the same time.
- Shoeshine
- Posts: 169
- Joined: Sat May 01, 2010 12:21 am
- Burning Since: 2010
- Camp Name: Camp DIY
- Location: San Deigo, CA
Re: Directed Group Sale
Yup looks like they patched what needed patching
after several invalid codes I'm good to go
after several invalid codes I'm good to go
"Do not follow where the path may lead. Go instead where there is no path and leave a trail."
Re: Directed Group Sale
Most of my camp just got through, they must have solved something.
Re: Directed Group Sale
I got code invalid messages repeatedly since 12:00.
Got tickets 10 or so minutes ago. Just keep clearing as Trilo recommends or trying another browser.
I did send an email to TicketSupport, and got in a few minutes after but dont know if that made a difference.
k.
Got tickets 10 or so minutes ago. Just keep clearing as Trilo recommends or trying another browser.
I did send an email to TicketSupport, and got in a few minutes after but dont know if that made a difference.
k.
- CapSmashy
- Posts: 1917
- Joined: Thu Sep 28, 2006 12:29 pm
- Burning Since: 2007
- Camp Name: Terminal City://404 Village Not Found
- Location: Awesome Camp 2.0
Re: Directed Group Sale
after an hour of clearing my browsing data I got 2!! Yippie!!
... I need a drink
... I need a drink
Re: Directed Group Sale
Ok just try again. There was major errors with the ticketing vendor but they just worked it out. Codes should now delivery everyone right to the order basket. I plus 2 of my campmates just able to order....
No need to reboot, recache, switch browsers, etc. The issue was on their end. Now its fixed so we go right to the correct ordering page instead of the waiting room of doom.
Just classic.
No need to reboot, recache, switch browsers, etc. The issue was on their end. Now its fixed so we go right to the correct ordering page instead of the waiting room of doom.
Just classic.
Last edited by alt12 on Wed Feb 12, 2014 1:04 pm, edited 2 times in total.
- Roundabout
- Posts: 280
- Joined: Mon Jan 13, 2014 7:41 pm
- Burning Since: 2013
- Camp Name: Playa Choir
- Location: Ridgway, CO
Re: Directed Group Sale
After getting the error code numerous times despite clearing the cache, creating ticketfly account, etc. (all the stuff mentioned above), I finally started a new browser and instead of going in via the link in my email, I went directly to BM ticket page and hand entered the code. This time it worked and I was able to buy my tickets.
One grip. BM ticket page says that Paypal will be an accepted method of payment. Not so. The only option was Visa or MasterCard.
One grip. BM ticket page says that Paypal will be an accepted method of payment. Not so. The only option was Visa or MasterCard.
Every aspect of life is education. Even if you don't immediately grasp the lesson. robbidobbs
- EmilyD
- Posts: 1168
- Joined: Tue Feb 23, 2010 3:03 pm
- Burning Since: 2010
- Camp Name: Art Car Camp
- Location: SF Bay Area
- Contact:
Re: Directed Group Sale
SUCCESS! I had to reboot, it worked on Firefox. Whatever the problem was the ticketing fairies figured it out by MAGIC!!! Thank you!
You don't have to be skinny, naked and under 30 to be a Hottie!
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- Posts: 803
- Joined: Thu Aug 26, 2004 3:07 pm
- Burning Since: 1998
- Location: Sacramento
Re: Directed Group Sale
Got mine. The first hopeful sign was that after entering code, and it being invalid, it didn't boot me back to the waiting room. Re-entered code many times, and then got to the purchase page. Don't forget to "Accept Conditions" after you get in your CC and shipping info. It helped a little to have an account at ticketfly as my name and shipping address was in the form when it opened up. Good luck everyone (using chrome and cleared cache twice, never rebooted or closed chrome)
- lucky420
- Posts: 9431
- Joined: Fri Mar 12, 2010 9:47 am
- Burning Since: 2021
- Camp Name: Dye with Dignity
- Location: Reno, NV
Re: Directed Group Sale
Success!! wasnt trusting my computer so used my phone. worked with my phone 

Oh my god, it's HUGE!
Re: Directed Group Sale
got it!! rebooted second computer - was not too long in the waiting room then. good luck to you all and this worked for me. oh yea, i went in via the link in my code confirmation email.
boyznme
- bluemiragemi
- Posts: 110
- Joined: Thu Feb 06, 2014 12:54 pm
- Burning Since: 2014
- Camp Name: Pretty Pickle
- Location: Lansing, Michigan
- Contact:
- Oz
- Posts: 10
- Joined: Mon Aug 04, 2008 4:12 pm
- Burning Since: 2004
- Camp Name: AquaZone
- Location: Reno, NV
Re: Directed Group Sale
Looks like it's working now. Thank you ticket gurus!!
To be safe, close your browser completely to clear session cookies, reopen and try again. I got in to buy tickets after getting many "bad code" messages. I sent an email to [email protected] with my info. See y'all there!
To be safe, close your browser completely to clear session cookies, reopen and try again. I got in to buy tickets after getting many "bad code" messages. I sent an email to [email protected] with my info. See y'all there!
Last edited by Oz on Wed Feb 12, 2014 1:08 pm, edited 1 time in total.
-Oz
Re: Directed Group Sale
I finally got tickets. My dad, brother, and I all have been on multiple machines, clearing caches, cookies, browser history. It finally worked on my iPad without me clearing my history/cache yet again. It worked for us all almost at the same time. My dad's best friend *just* got through. I feel like I lost a year of my life from the past hour's stress/frustration… But it will be so worth it.
Word of warning - they only take Visa and Mastercard, no Amex.
Hope you all get through!!! See you on the Playa!
Word of warning - they only take Visa and Mastercard, no Amex.
Hope you all get through!!! See you on the Playa!
- Lightnin'
- Posts: 7
- Joined: Fri Sep 11, 2009 2:38 pm
- Burning Since: 2007
- Camp Name: Home Sweet Dome within Hushville
- Location: Redding CA
Re: Directed Group Sale
Success !! It took while....changing browsers...clearing cache....all that....finally got in on Firefox.....not sayin that will work for you......
Re: Directed Group Sale
Totally sounds like the majority of the folks here weren't helped by any kind of gyrations or ministrations on their end.
Ticketfly went and kicked the machines until they behaved.
Ticketfly went and kicked the machines until they behaved.
-
- Posts: 1371
- Joined: Wed Jul 19, 2006 7:30 am
- Burning Since: 2005
- Camp Name: Retrofrolic
- Location: Stagecoach, NV
Re: Directed Group Sale
All my camp is now chiming in that the codes are working. Mine too, see ya on the playa!
I'm not a slut, I'm good time floozy!
- The Rod
- Posts: 920
- Joined: Fri Jul 30, 2010 8:03 pm
- Burning Since: 2010
- Camp Name: THREAT
- Location: USA
Re: Directed Group Sale
Success!! Glad that the issue turned out to be on their end AND they fixed it quickly.
Trilo: thanks for your enormous amount of patience with this and us.
Trilo: thanks for your enormous amount of patience with this and us.
Re: Directed Group Sale
Success. In less than an hour (58 minutes to be exact). Nothing like that rush of adrenaline.
Cleared all cache/cookies/history/whatever from ALL browsers, closed ALL browsers completely,
Restarted from scratch, logged back on to profiles.burningman.com (rather than thru the link in my mail) and it dumped me back in the waiting room, then it connected with a valid code. Maybe just got lucky or the jam got unjammed. Keep trying out there, seems like most of my camp just got through too.
Cleared all cache/cookies/history/whatever from ALL browsers, closed ALL browsers completely,
Restarted from scratch, logged back on to profiles.burningman.com (rather than thru the link in my mail) and it dumped me back in the waiting room, then it connected with a valid code. Maybe just got lucky or the jam got unjammed. Keep trying out there, seems like most of my camp just got through too.
- Cranky
- Posts: 41
- Joined: Sun Aug 25, 2013 8:55 pm
- Burning Since: 2011
- Camp Name: Cranky and Sons Bike Repair
- Location: Berkeley, California
Re: Directed Group Sale
Being the impatient type, I started clicking my email link every 10 seconds about a minute before noon, getting the Invalid code message each time until the first click after noon. Three minutes of the browser waiting-to-connect, then directly into the Ticketfly purchase page.
Last I heard from the son, he was in the waiting room...
Last I heard from the son, he was in the waiting room...
Cranky and Sons Bike Repair
Promoting RADIAL self-reliance
Why NOT reinvent the wheel?
Promoting RADIAL self-reliance
Why NOT reinvent the wheel?